NICU Unit Coordinator- 24hr weekends

Mass General Brigham•Boston, MA

3d•$19 - $27•Onsite

About The Position

Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, serving as a liaison between patients, visitors, and clinicians. The role requires organizing priorities, completing tasks on time, managing confidential patient information, and partnering with nursing to coordinate day-to-day patient flow, including communications about admissions, discharges, and transfers. The coordinator is expected to provide outstanding service during every customer interaction. Actual duties may vary by department. This position performs clerical and administrative duties for the unit, manages information at the central nursing station and throughout the unit, schedules consultations, tests, procedures, and patient transport, and enters accurate and timely admission, discharge, and transfer information into the electronic medical record. The coordinator also contacts ancillary departments to obtain and track equipment, services, and supplies and uses designated processes to identify and facilitate repairs. The role may include assisting a manager with payroll or staff scheduling, or supervising unit secretaries.

Requirements

High school diploma or equivalent required; experience cannot be accepted in lieu of a degree.
1–2 years of administrative support experience required.
Proficiency with office procedures and equipment, including filing, copying, scanning, printing, and faxing.
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use a phone system.
Ability to manage one's own time and the time of others.
Strong verbal and written communication skills, including interpersonal, written, and oral skills.
Ability to use standard office equipment.
Familiarity with medical terminology.
Must be available to work every weekend.

Nice To Haves

Associate's degree in a related field of study preferred.
Certified Health Unit Coordinator credential from the National Association of Health Unit Coordinators (NAHUC) preferred.

Responsibilities

Perform clerical and other duties to assist with general administration of the floor or unit.
Greet and interact professionally with patients, families, visitors, and coworkers in person and through communication tools.
Receive, prioritize, organize, and manage information at the central nursing station and throughout the unit.
Schedule consultations, tests, procedures, and patient transport to other departments.
Enter accurate and timely admission, discharge, and transfer information into the electronic medical record to facilitate patient throughput.
Contact ancillary service departments to obtain equipment, services, and supplies; track their status and location; and use designated processes to identify and facilitate repairs.
May assist the manager with payroll duties or staff scheduling, or supervise unit secretaries.
Work every weekend.