Unit Assistant - NICU
About The Position
The Unit Assistant provides clerical support to nursing units and facilitates communication with other departments, visitors, patients, medical staff, and employees. The role serves as a public relations liaison for the unit and provides routine clerical and customer service support to unit staff. The Unit Assistant greets guests and helps them with their needs; answers the unit phone and appropriately shares information; and serves as a liaison among nursing staff, other departments, physicians, and patients and families. The role also supports basic equipment maintenance and helps staff use and troubleshoot office equipment. Additional duties include accurately and promptly transcribing physician orders, scheduling patient appointments and tests, and initiating, compiling, and maintaining patient charts.
Responsibilities
- Provides routine clerical and customer service support to unit staff.
- Greets guests to the unit and assists them with their needs.
- Answers the unit phone and appropriately disseminates information, serving as a liaison between nursing staff, other departments, physicians, and patients and families.
- Works with other departments to provide basic equipment maintenance and serves as a resource to staff for office equipment use and troubleshooting.
- Transcribes physician orders accurately and in a timely manner.
- Schedules appointments, consults, diagnostic tests, and examinations for patients on the nursing unit.
- Initiates, compiles, and maintains patient charts.
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
