NICU Unit Coordinator- 24hr weekends

Mass General Brigham • Boston, MA

1d • Onsite

About The Position

The NICU Unit Coordinator provides administrative support to clinicians and staff in an inpatient unit and serves as a liaison among patients, visitors, and clinicians. The role requires organizing priorities, completing tasks on time, managing confidential patient information, and partnering with nursing to coordinate daily patient flow, including communication about admissions, discharges, and transfers. The coordinator is expected to provide outstanding service in every customer interaction. Duties may vary by department.

This position is onsite at The Brigham and Women's Hospital, Inc., at 45 Francis Street. It is a regular, 24-hour-per-week position with a rotating shift and requires availability every weekend.

Requirements

• High school diploma or equivalent required.
• Administrative support experience of 1–2 years required.
• Proficiency with office procedures and equipment, including filing, copying, scanning, printing, and faxing.
• Proficiency in Microsoft Office.
• Ability to proofread and edit written documents.
• Ability to use a phone system and standard office equipment.
• Ability to manage one's own time and the time of others.
• Strong verbal and written communication skills, including interpersonal, written, and oral skills.
• Familiarity with medical terminology.
• Must be available to work every weekend.
• Experience cannot be accepted in lieu of a degree.

Nice To Haves

• Associate's degree in a related field preferred.
• Certified Health Unit Coordinator credential from the National Association of Health Unit Coordinators (NAHUC) preferred.

Responsibilities

• Perform clerical and other duties to assist with general administration of the floor or unit.
• Greet and interact professionally with patients, families, visitors, and coworkers in person and through communication tools.
• Receive, prioritize, organize, and manage information at the central nursing station and throughout the unit.
• Schedule consultations, tests, procedures, and patient transport to other departments.
• Enter accurate and timely admissions, discharges, and transfers information into the electronic medical record to support patient throughput.
• Contact ancillary service departments to obtain equipment, services, and supplies; track their status and location; and follow designated processes to identify and facilitate repairs.
• May assist the manager with payroll duties or staff scheduling, or supervise unit secretaries; duties may vary by department.
• Partner with nursing to coordinate daily patient flow and communicate with key parties regarding patient admissions, discharges, and transfers.
• Manage confidential patient information and complete tasks on time.

Benefits

• Competitive base pay.
• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED