Patient Care Technician/Senior Nursing Attendant - Med Surg, Full-time, Nights

NYU Langone Health • Village of Mineola, NY

17h

About The Position

NYU Langone Hospital—Long Island is hiring a full-time Patient Care Technician/Senior Nursing Attendant for its Med Surg unit on the night shift. The successful candidate assists professional nurses in caring for patients and families by completing assigned patient-care tasks. The role provides competent, safe, and compassionate care, supports patients through hospitalization, procedures, and diagnostic tests, and helps maintain the safety and availability of unit supplies, equipment, and the care environment. The employee is expected to demonstrate NYU Langone Health’s Core Values in all aspects of job performance.

The position works collaboratively with nurses and other healthcare team members, communicates respectfully with patients and families, and reports observations about patients to the responsible professional nurse. Patient-care duties include supporting comfort and safety, assisting with activities and unit procedures, responding to call lights, conducting directed safety observations, and performing assigned specialized tasks such as phlebotomy, glucose fingersticks, and electrocardiograms. The role also supports unit operations, emergency situations, quality and performance-improvement activities, and the orientation and learning of patient care technicians.

The employer offers a comprehensive benefits and wellness package, including financial security benefits, a time-off program, employee resource groups, and an employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being. The position’s stated annual salary range is $59,618.50–$59,618.50; actual pay may depend on experience, specialty, education, and hospital need.

Requirements

• High school diploma or equivalent.
• For the Patient Care Technician track, one of the following: graduation from a PCT program and at least six months of hospital experience; CNA program completion plus EKG and phlebotomy course completion, eligibility for PCT certification, and at least six months of hospital experience; or National Healthcareer Association (NHA) PCT certification and at least six months of hospital experience.
• For the Senior Nursing Attendant track: graduation from a Certified Nursing Attendant program, CNA certification, and at least six months of relevant experience.
• Basic Life Support or Heartsaver CPR/AED certification issued by the American Heart Association, required upon entry.
• Complete the PCT online program within three months of hire.
• Working knowledge of English demonstrated through verbal, reading, and writing abilities.
• Strong customer-service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Knowledge of another language is an asset.

Responsibilities

• Demonstrate knowledge of and incorporate NYU Langone Health Core Values into job duties.
• Respect patient confidentiality, privacy, dignity, and rights.
• Maintain accountability for supplies, equipment, and environmental support.
• Assist with data collection for the unit’s Quality and Performance Improvement Program, including patient satisfaction and other measures.
• Assist the nurse with reviewing patient and family responses and satisfaction and with corrective action plans.
• Recognize personal limitations and request assistance when needed.
• Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources for identified needs.
• Participate in orienting other patient care technicians and attend unit meetings and conferences.
• Complete annual mandatory education requirements for patient care technicians.
• Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
• Support unit activities and assist in emergency situations as directed.
• Use specialized skills and safety practices when performing assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection-prevention and control standards.
• Assist with assigned data-collection activities and maintain patient and family safety and comfort.
• Assist with admission, transfer, and discharge procedures in accordance with unit and service operations.
• Communicate support and responsiveness verbally and nonverbally to patients, families, and staff.
• Observe general patient behavior and report observations to the assigned registered nurse.
• Perform safety observations for patients on continuous observation or in restraints, as directed and according to policy.
• Assist patients with applicable activities and complete responsibilities delegated by the registered nurse.
• Communicate clearly, caringly, and respectfully with patients, families, nurses, and other healthcare team members; function as a respectful team member.
• Answer call lights promptly, assist with personal-care and activity requests, and refer requests outside the technician’s role to the assigned professional nurse.
• Report patient observations to the professional nurse responsible for the patient during the shift and respond to tasks delegated by registered professional nurses.
• Secure patients’ personal property and handle valuables according to hospital procedure.
• Maintain nursing-unit cleanliness as appropriate to the position, including utility rooms and unit refrigerators.
• Provide direct assistance to team members, including nurses, physicians, nursing attendants, unit clerks, escorts, dietary employees, and other healthcare employees.
• Prepare patients for scheduled appointments, including assisting them onto stretchers or into wheelchairs.
• Run errands to other departments, including delivering specimens and equipment.
• Keep patient environments, equipment, and patient-care areas clean, safe, and orderly.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED