About The Position

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center providing diagnostic and therapeutic care across a wide range of medical and surgical specialties, along with inpatient and outpatient services. The hospital is committed to medical education, research, equity, and inclusion. The Patient Care Technician/Senior Nursing Attendant assists professional nurses in caring for patients and families by completing assigned patient-care tasks. The role provides competent, safe, and compassionate care, with attention to the challenges patients face during hospitalization, procedures, and diagnostic testing. It also supports the unit by maintaining supplies, equipment, and a safe environment, and demonstrates NYU Langone Health Core Values in all aspects of job performance. The position is part-time and works nights. The hourly salary range is $30.57–$30.57. Actual salary may depend on experience, specialty, education, and hospital need; the posted range excludes bonuses, incentive or differential pay, and other compensation or benefits.

Requirements

  • High school diploma or equivalent.
  • Patient Care Technician pathway: graduation from a PCT program and at least 6 months of hospital experience; or CNA program completion plus EKG and phlebotomy coursework, eligibility for PCT certification, and at least 6 months of hospital experience; or NHA PCT certification and at least 6 months of hospital experience.
  • Senior Nursing Attendant pathway: graduation from a Certified Nursing Attendant program, CNA certification, and at least 6 months of relevant experience.
  • BLS or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry to the position.
  • Complete the PCT online program within 3 months of hire.
  • Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
  • Strong customer service and communication skills.
  • Ability to communicate effectively with all levels of the organization.

Nice To Haves

  • Knowledge of another language is an asset.

Responsibilities

  • Demonstrate knowledge of and incorporate NYU Langone Health Core Values into work.
  • Respect patient confidentiality, privacy, dignity, and rights.
  • Be accountable for supplies, equipment, and environmental support.
  • Assist with collection of data for unit quality and performance improvement activities, including patient satisfaction measures.
  • Assist the nurse with reviewing patient and family responses and satisfaction and with corrective action plans.
  • Recognize personal limitations and request assistance when needed.
  • Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek resources for identified learning needs.
  • Participate in orientation of other patient care technicians, unit meetings, and conferences.
  • Complete annual mandatory education requirements for patient care technicians.
  • Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
  • Support unit activities as requested and assist in emergencies as directed.
  • Use specialized skills and safety practices for assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
  • Follow infection prevention and control standards.
  • Assist with assigned data collection and activities, patient and family safety and comfort, and admission, transfer, and discharge procedures.
  • Communicate responsiveness and support verbally and nonverbally to patients, families, and staff.
  • Observe general patient behavior and report observations to the assigned registered nurse.
  • Perform safety observations for patients on continuous observation or in restraints, according to policy and direction.
  • Assist patients with applicable activities and complete responsibilities delegated by the registered nurse.
  • Communicate clearly, caringly, and respectfully with patients, families, nurses, and other healthcare team members, and function as a respectful team member.
  • Answer patient call lights promptly, assist with personal care and activity requests, and refer requests outside the technician's role to the assigned professional nurse.
  • Report patient observations to the responsible professional nurse and respond to tasks delegated by registered professional nurses.
  • Secure patients' personal property and handle valuables according to hospital procedure.
  • Maintain nursing-unit cleanliness as appropriate to the position, including utility rooms and unit refrigerators.
  • Provide direct assistance to team members, including nurses, physicians, nursing attendants, unit clerks, escort, dietary, and other healthcare employees.
  • Prepare patients for scheduled appointments, including placing them on a stretcher or in a wheelchair.
  • Run errands to other departments, including delivery of specimens and equipment.
  • Keep patient environments, equipment, and care areas clean, safe, and orderly.
  • Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Holistic employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.
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