Patient Care Technician/Senior Nursing Attendant - Med Surg, Part-Time, Nights

NYU Langone Health • Village of Mineola, NY

12h • Onsite

About The Position

NYU Langone Hospital—Long Island is hiring a Patient Care Technician/Senior Nursing Attendant for a part-time, night-shift position on a medical-surgical unit. The role assists professional nurses in caring for patients and families by completing assigned patient-care tasks. The successful candidate provides competent, safe, and compassionate care, supporting people through hospitalization, procedures, and diagnostic testing. The position also supports the unit by maintaining supplies, equipment, and a safe environment, and demonstrates NYU Langone Health Core Values in all aspects of job performance.

The technician works under the direction of registered nurses and other health care team members, responds to patient needs, and communicates observations and concerns to the responsible professional nurse. The role includes delegated patient-care activities, support during admissions, transfers, and discharges, and assistance with maintaining a clean, safe, and orderly patient-care environment.

The posting describes two qualification pathways. Patient Care Technician candidates must meet one of the listed training or certification pathways and have at least six months of hospital experience. Senior Nursing Attendant candidates must be CNA-program graduates, hold CNA certification, and have at least six months of relevant experience. BLS or Heartsaver CPR/AED certification from the American Heart Association is required upon entry; PCT hires must complete the online PCT program within three months of hire.

Requirements

• High school diploma or equivalent.
• Patient Care Technician pathway: graduate of a PCT program and at least six months of hospital experience; or CNA-program graduate with completed EKG and phlebotomy courses, PCT certification eligibility, and at least six months of hospital experience; or NHA PCT certification and at least six months of hospital experience.
• Senior Nursing Attendant pathway: graduate of a Certified Nursing Attendant program, CNA certification, and at least six months of relevant experience.
• BLS or Heartsaver CPR/AED certification issued by the American Heart Association, required upon entry to the position.
• PCT hires must complete the online PCT program within three months of hire.
• Working knowledge of English demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Additional language skills are an asset.

Responsibilities

• Demonstrate knowledge of and incorporate NYU Langone Health Core Values into job duties.
• Respect patient confidentiality, privacy, dignity, and rights.
• Be accountable for supplies, equipment, and environmental support.
• Assist with collecting data for the unit’s Quality and Performance Improvement Program, including patient satisfaction measures.
• Assist nurses with review and corrective action plans related to patient and family responses and satisfaction.
• Recognize personal limitations and request assistance when needed.
• Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek resources for identified learning needs.
• Participate in orienting other patient care technicians, unit meetings, and conferences.
• Complete annual mandatory education requirements for patient care technicians.
• Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
• Support unit activities and assist in emergency situations as directed.
• Perform assigned patient-care tasks using specialized skills and safety practices, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards.
• Assist with data collection, patient safety and comfort, and admission, transfer, and discharge procedures according to unit operations.
• Communicate support and responsiveness verbally and nonverbally to patients, families, and staff.
• Observe general patient behavior and report observations to the assigned registered nurse.
• Conduct safety observations for patients on continuous observation or in restraints, according to policy and direction.
• Assist patients with applicable activities and complete responsibilities delegated by the registered nurse.
• Communicate clearly, caringly, and respectfully with patients, families, nurses, and other health care team members; function as a respectful team member.
• Respond promptly and effectively to call lights, assist with personal care and activity requests, and refer requests outside the technician’s role to the assigned professional nurse.
• Report patient observations to the responsible professional nurse and respond to delegated task requests from registered professional nurses.
• Secure patients’ personal property and handle valuables according to hospital procedure.
• Maintain nursing-unit cleanliness as appropriate to the position, including areas such as utility rooms and unit refrigerators.
• Provide direct assistance to team members, including nurses, physicians, nursing attendants, unit clerks, escort, dietary staff, and other health care employees.
• Help prepare patients for scheduled appointments, including placing them on stretchers or in wheelchairs; run errands to other departments, including delivering specimens and equipment.
• Keep patient environments, equipment, and care areas clean, safe, and orderly.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED