Patient Care Technician/Senior Nursing Attendant-KP 9 NICU-Night Shift (37.5 Hours)

NYU Langone Health • New York, NY

15h

About The Position

NYU Langone Health is hiring a Patient Care Technician/Senior Nursing Attendant for the KP 9 NICU on the night shift, scheduled for 37.5 hours. The role assists professional nurses in caring for patients and families by completing assigned patient-care tasks. The successful candidate provides competent, safe, and compassionate care, recognizing the challenges associated with hospitalization, procedures, and diagnostic tests. The role also supports the unit by maintaining supplies, equipment, and a safe environment, while demonstrating NYU Langone Health’s Core Values.

The position involves supporting patient comfort and safety, communicating with patients, families, and the healthcare team, and carrying out tasks delegated by registered nurses. Depending on the selected role and qualifications, the candidate must meet the stated Patient Care Technician or Senior Nursing Attendant education, certification, and experience requirements. A Patient Care Technician must complete the PCT online program within three months of hire.

Requirements

• High school diploma, graduate status, or equivalent, as applicable to the selected role.
• For the Patient Care Technician track: completion of a PCT program and at least six months of hospital experience; or graduation from a CNA program, completion of EKG and phlebotomy coursework, eligibility for PCT certification, and at least six months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) and at least six months of hospital experience.
• For the Senior Nursing Attendant track: graduation from a Certified Nursing Attendant program, CNA certification, and at least six months of relevant experience.
• BLS or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry to the position.
• Patient Care Technicians must complete the PCT online program within three months of hire.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.
• Basic Life Support certification.

Nice To Haves

• Knowledge of an additional language is an asset.

Responsibilities

• Demonstrate knowledge of NYU Langone Health Core Values and incorporate them into job duties.
• Respect patient confidentiality, privacy, dignity, and rights.
• Be accountable for supplies, equipment, and environmental support.
• Assist with collecting data for the unit’s Quality and Performance Improvement Program, including patient satisfaction measures.
• Assist nurses with reviewing patient and family responses and satisfaction, and with corrective action plans.
• Recognize personal limitations and request assistance when needed.
• Discuss education concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources for identified needs.
• Participate in orienting other patient care technicians and in unit meetings and conferences.
• Complete annual mandatory education requirements for patient care technicians.
• Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
• Support unit activities as requested and assist in emergencies as directed.
• Use specialized skills and follow safety practices when performing assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards.
• Assist with assigned data collection and activities and help meet patients’ and families’ safety and comfort needs.
• Assist with admission, transfer, and discharge procedures in accordance with unit and service operations.
• Communicate responsiveness and support verbally and nonverbally to patients, families, and staff.
• Observe general patient behavior and report observations to the assigned registered nurse.
• Perform safety observations for patients on continuous observation or in restraints, as directed and in accordance with policy.
• Assist patients with activities as applicable and complete responsibilities delegated by the registered nurse.
• Communicate clearly, caringly, and respectfully with patients, families, nurses, and other healthcare team members; function as a respectful team member.
• Respond promptly and effectively to patient call lights, assist with requests for personal care and activity, and refer requests outside the technician’s role to the assigned professional nurse.
• Report patient observations to the professional nurse responsible for the patient during the shift and respond to specific tasks delegated by registered professional nurses.
• Secure patients’ personal property and handle valuables according to hospital procedure.
• Maintain nursing-unit cleanliness as appropriate to the position, including utility rooms and unit refrigerators.
• Provide direct assistance to team members, including nurses, physicians, nursing attendants, unit clerks, escorts, dietary staff, and other healthcare employees.
• Help prepare patients for scheduled appointments, including placing them on a stretcher or in a wheelchair.
• Run errands to other departments, including delivering specimens and equipment.
• Keep patient environments, equipment, and patient-care areas clean, safe, and orderly.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package
• Financial security benefits
• Generous time-off program
• Employee resource groups for peer support
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED