Patient Care Technician/Senior Nursing Attendant-TH14E Medicine Unit-Evening Shift (37.5 Hours)

NYU Langone Health • New York, NY

18h

About The Position

NYU Langone Health is hiring a Patient Care Technician/Senior Nursing Attendant for the TH14E Medicine Unit. The successful candidate assists professional nurses in caring for patients and families by completing assigned patient-care tasks and providing competent, safe, and compassionate care. The role includes supporting patients through hospitalization, procedures, and diagnostic tests, maintaining the safety and availability of supplies and equipment, and demonstrating NYU Langone Health Core Values in all aspects of job performance.

The position supports patient comfort, safety, communication, and daily care, while working under the direction of registered nurses and as a respectful member of the healthcare team. The technician also assists with unit operations, patient admissions, transfers, and discharges, and helps maintain clean, safe, and orderly patient-care areas.

Requirements

• High school diploma or equivalent.
• For the Patient Care Technician pathway, one of the following: graduation from a PCT program and at least six months of hospital experience; CNA program graduation plus course completion in EKG and phlebotomy, eligibility for PCT certification, and at least six months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) and at least six months of hospital experience.
• For the Senior Nursing Attendant pathway: graduation from a Certified Nursing Attendant program, CNA certification, and at least six months of relevant experience.
• BLS or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry.
• Complete the PCT online program within three months of hire.
• Working knowledge of English demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Knowledge of another language.

Responsibilities

• Demonstrate NYU Langone Health Core Values and respect patient confidentiality, privacy, dignity, and rights.
• Maintain accountability for supplies, equipment, and environmental support; ensure necessary equipment and supplies are available in patient rooms and on the unit.
• Assist with data collection for the unit’s Quality and Performance Improvement Program, including patient satisfaction measures, and support related activities as assigned.
• Assist nurses in reviewing patient and family responses and satisfaction and in developing corrective action plans.
• Recognize personal limitations, request assistance when needed, discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources.
• Participate in orientation of other patient care technicians, unit meetings and conferences, and required annual education.
• Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
• Support unit activities and assist in emergencies as directed.
• Use specialized skills and follow safety practices when performing assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards.
• Help maintain patient and family safety and comfort; assist with admission, transfer, and discharge procedures according to unit operations.
• Communicate support and responsiveness verbally and nonverbally with patients, families, and staff.
• Observe patient behavior and report observations to the assigned registered nurse; perform safety observations for patients on continuous observation or in restraints according to policy and direction.
• Assist patients with activities as applicable and complete responsibilities delegated by registered nurses.
• Communicate clearly, caringly, and respectfully with patients, families, nurses, and other healthcare team members.
• Answer call lights promptly, respond to personal-care and activity requests, and refer requests outside the technician’s role to the assigned professional nurse.
• Respond to delegated requests from registered nurses and report all patient observations to the responsible professional nurse.
• Secure patients’ personal property and handle valuables according to hospital procedure; maintain cleanliness of the nursing unit as appropriate to the position.
• Provide direct assistance to members of the healthcare team, including nurses, physicians, unit clerks, escorts, dietary staff, and other healthcare employees.
• Prepare patients for scheduled appointments, including helping place them on stretchers or in wheelchairs; run errands to other departments, including delivering specimens and equipment.
• Keep patient environments, equipment, and care areas clean, safe, and orderly.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED