Patient Care Technician/Senior Nursing Attendant-HCC 10 Psychiatry-Evening Shift (37.5 Hours)

NYU Langone Health • New York, NY

2d

About The Position

NYU Langone Health is hiring a Patient Care Technician/Senior Nursing Attendant for HCC 10 Psychiatry on the evening shift, 37.5 hours per week. The role assists professional nurses in caring for patients and families by completing assigned patient-care tasks. The successful candidate provides competent, safe, and compassionate care, recognizing the challenges associated with hospitalization, procedures, and diagnostic tests. The position also supports the unit by maintaining supplies, equipment, and a safe environment, while demonstrating NYU Langone Health’s Core Values.

The role involves assisting with patient safety, comfort, daily activities, admissions, transfers, and discharges; observing and reporting patient behavior to the assigned registered nurse; and performing delegated patient-care tasks. Assigned technical tasks may include phlebotomy, glucose fingersticks, and electrocardiograms. The technician also responds to call lights, assists with patient preparation for appointments, supports the healthcare team, and helps keep patient-care areas clean, safe, and orderly.

Requirements

• High school diploma or equivalent.
• For the Patient Care Technician pathway: completion of a PCT program and at least 6 months of hospital experience; or graduation from a CNA program, completion of EKG and phlebotomy courses, eligibility for PCT certification, and at least 6 months of hospital experience; or NHA PCT certification and at least 6 months of hospital experience.
• For the Senior Nursing Attendant pathway: graduation from a Certified Nursing Attendant program, CNA certification, and at least 6 months of relevant experience.
• BLS or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry.
• Complete the PCT online program within 3 months of hire.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Knowledge of another language.

Responsibilities

• Demonstrate knowledge of NYU Langone Health Core Values and incorporate them into job duties.
• Respect patient confidentiality, privacy, dignity, and rights.
• Be accountable for supplies, equipment, and environmental support.
• Assist with collecting data for the unit’s Quality and Performance Improvement Program, including patient satisfaction measures.
• Assist the nurse with reviewing patient and family responses and satisfaction, and with corrective action plans.
• Recognize personal limitations and request assistance when needed.
• Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources for identified needs.
• Participate in orienting other patient care technicians, unit meetings, and conferences.
• Complete annual mandatory education requirements for patient care technicians.
• Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
• Support unit activities and assist in emergency situations as directed.
• Use specialized skills and follow safety practices when performing assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards.
• Assist with assigned data collection and activities, patient and family safety and comfort, and admission, transfer, and discharge procedures.
• Communicate responsiveness and support to patients, families, and staff verbally and nonverbally.
• Observe general patient behavior and report it to the assigned registered nurse.
• Perform safety observations for patients on continuous observation or in restraints, according to policy and direction.
• Assist patients with activities as applicable and complete responsibilities delegated by the registered nurse.
• Communicate clearly, caringly, and respectfully with patients, families, nurses, and other healthcare team members; function as a respectful team member.
• Respond promptly and effectively to patient call lights, assist with personal-care and activity requests, and refer requests outside the technician’s role to the assigned professional nurse.
• Report patient observations to the responsible professional nurse and respond to task requests delegated by registered professional nurses.
• Secure patients’ personal property and handle valuables according to hospital procedures.
• Maintain nursing-unit cleanliness as appropriate to the position, including utility rooms and unit refrigerators.
• Provide direct assistance to members of the healthcare team, including nurses, physicians, unit clerks, escorts, dietary staff, and other healthcare employees.
• Help prepare patients for scheduled appointments, including transferring them to a stretcher or wheelchair.
• Run errands to other departments, including delivery of specimens and equipment.
• Keep patient environments, equipment, and care areas clean, safe, and orderly.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED