Patient Care Technician/Senior Nursing Attendant-KP 9 PICU-Day Shift (37.5 hours)

NYU Langone Health • New York, NY

12h • Onsite

About The Position

NYU Langone Health is seeking a Patient Care Technician/Senior Nursing Attendant for its KP 9 PICU day-shift team, scheduled for 37.5 hours. The position assists professional nurses in caring for patients and families by completing assigned patient-care tasks. It provides competent, safe, and compassionate support to patients facing hospitalization, procedures, or diagnostic tests, and helps maintain the safety of supplies, equipment, and the care environment. The successful candidate demonstrates NYU Langone Health’s Core Values in all aspects of job performance.

The role involves providing direct patient support, carrying out tasks delegated by registered nurses, observing and reporting patient behavior and other observations, and helping with admissions, transfers, and discharges. The technician also supports patient safety and comfort, responds to call lights, assists with personal care and activity, and helps prepare patients for appointments. Specialized assigned tasks may include phlebotomy, glucose fingersticks, and electrocardiograms. The position also supports unit operations, maintains a clean and orderly care environment, and assists other members of the healthcare team.

NYU Langone Health describes its benefits and wellness package as including financial security benefits, a generous time-off program, employee resource groups, and an employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive care. The organization is an equal opportunity employer committed to inclusion.

Requirements

• High school diploma or equivalent.
• For the Patient Care Technician qualification: graduate of a PCT program and at least six months of hospital experience; or CNA program graduate, completion of EKG and phlebotomy coursework, eligibility for PCT certification, and at least six months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) and at least six months of hospital experience.
• For the Senior Nursing Attendant qualification: graduate of a Certified Nursing Attendant program, CNA certification, and at least six months of relevant experience.
• Basic Life Support (BLS) or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry to the position.
• Complete the PCT online program within three months of hire.
• Working knowledge of English demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Knowledge of another language is an asset.

Responsibilities

• Demonstrate and incorporate NYU Langone Health Core Values into job duties.
• Respect patient confidentiality, privacy, dignity, and rights.
• Account for and support the maintenance of supplies, equipment, and the care environment.
• Assist with data collection for the unit’s Quality and Performance Improvement Program, including patient satisfaction measures.
• Assist nurses with reviewing patient and family responses and satisfaction and with corrective action plans.
• Recognize personal limitations and request assistance when needed.
• Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources for identified needs.
• Participate in orientation of other patient care technicians, unit meetings, and conferences.
• Complete annual mandatory education requirements for patient care technicians.
• Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
• Assist with unit activities and emergency situations as directed.
• Use specialized skills and safety practices when performing assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards.
• Assist with data collection and assigned activities; support patient and family safety and comfort; and assist with admissions, transfers, and discharges according to unit or service operations.
• Communicate responsiveness and support verbally and nonverbally to patients, families, and staff.
• Observe general patient behavior and report it to the assigned registered nurse.
• Perform safety observations for patients on continuous observation or in restraints according to policy and direction.
• Assist patients with activities as applicable and complete responsibilities delegated by registered nurses.
• Communicate clearly, caringly, and respectfully with patients, families, nurses, and other healthcare team members; function as a respectful team member.
• Answer patient call lights promptly, assist with requests related to personal care and activity, and refer requests outside the role to the assigned professional nurse.
• Report patient observations to the responsible professional nurse and respond to task requests delegated by registered professional nurses.
• Secure patients’ personal property and handle valuables according to hospital procedure.
• Maintain nursing-unit cleanliness as appropriate to the position, including areas such as utility rooms and unit refrigerators.
• Provide direct assistance to team members, including nurses, physicians, nursing attendants, unit clerks, escort, dietary, and other healthcare employees.
• Help prepare patients for scheduled appointments, including placing them on a stretcher or in a wheelchair.
• Run errands to other departments, including delivery of specimens and equipment.
• Keep patient environments, equipment, and patient-care areas clean, safe, and orderly.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Financial security benefits
• Generous time-off program
• Employee resource groups for peer support
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED