Patient Care Technician/Senior Nursing Attendant-TH14E Medicine Unit-Night Shift (37.5 Hours)

NYU Langone Health • New York, NY

3d

About The Position

NYU Langone Health is hiring a Patient Care Technician/Senior Nursing Attendant for the TH14E Medicine Unit. The successful candidate assists professional nurses in caring for patients and families by completing assigned patient-care tasks. The role provides competent, safe, and compassionate care, with an understanding of the challenges associated with hospitalization, procedures, and diagnostic tests. It also supports the unit by maintaining supplies, equipment, and the care environment, while demonstrating NYU Langone Health Core Values in all aspects of job performance.

The position is a 37.5-hour night-shift role. Patient care duties include supporting patients’ safety, comfort, and personal-care needs; assisting with admissions, transfers, and discharges; observing and reporting patient behavior; and completing tasks delegated by registered nurses. The technician may use specialized skills such as phlebotomy, glucose fingersticks, and electrocardiograms, and must follow infection-prevention and safety standards. The role also includes responding to call lights, helping patients prepare for appointments, assisting team members, delivering specimens or equipment, and maintaining clean, safe, and orderly patient-care areas.

Candidates must meet the qualifications for either the Patient Care Technician or Senior Nursing Attendant pathway. All candidates must have a high school diploma or equivalent and the applicable training, certification, experience, and CPR/BLS credentials described in the minimum qualifications. The position also requires effective communication with all levels of the organization.

Requirements

• High school diploma or equivalent.
• Patient Care Technician pathway: graduate of a PCT program with at least 6 months of hospital experience; OR graduate of a CNA program, completion of EKG and phlebotomy coursework, eligibility for PCT certification, and at least 6 months of hospital experience; OR PCT certification through the National Healthcareer Association (NHA) and at least 6 months of hospital experience.
• Senior Nursing Attendant pathway: graduate of a Certified Nursing Attendant program, CNA certification, and at least 6 months of relevant experience.
• BLS or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry to the position.
• Patient Care Technicians must complete the PCT online program within 3 months of hire.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to effectively communicate with all levels of the organization.

Nice To Haves

• Knowledge of another language is an asset.

Responsibilities

• Demonstrate and incorporate NYU Langone Health Core Values into job duties.
• Respect patient confidentiality, privacy, dignity, and rights.
• Maintain accountability for supplies, equipment, and environmental support.
• Assist with data collection for the unit’s Quality and Performance Improvement Program, including patient satisfaction measures.
• Assist nurses with reviewing patient and family responses and satisfaction, and with corrective action plans.
• Recognize personal limitations and request assistance when needed.
• Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources for identified needs.
• Participate in orienting other patient care technicians, unit meetings, and conferences.
• Complete annual mandatory education requirements for patient care technicians.
• Demonstrate awareness of the needs and behaviors of patients across age groups and cultures.
• Support unit activities and assist in emergency situations as directed.
• Use appropriate specialized skills and safety practices for assigned tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection-prevention and control standards.
• Assist with data collection and assigned activities, patient safety and comfort, and admission, transfer, and discharge procedures.
• Communicate support and responsiveness to patients, families, and staff verbally and nonverbally.
• Observe patients’ general behavior and report observations to the assigned registered nurse.
• Perform safety observations for patients on continuous observation or in restraints, according to policy and direction.
• Assist patients with applicable activities and complete responsibilities delegated by the registered nurse.
• Communicate clearly, caringly, and respectfully with patients, families, nurses, and other members of the health care team; function as a respectful team member.
• Respond promptly and effectively to call lights, help with personal-care and activity requests, and refer requests outside the technician’s role to the assigned professional nurse.
• Report patient observations to the responsible professional nurse and respond to tasks delegated by registered professional nurses.
• Secure patients’ personal property and handle valuables according to hospital procedure.
• Maintain nursing-unit cleanliness as appropriate to the position, including utility rooms and unit refrigerators.
• Assist team members, including nurses, physicians, nursing attendants, unit clerks, escorts, dietary staff, and other health care employees.
• Help prepare patients for scheduled appointments, including placing them on stretchers or in wheelchairs; run errands to other departments, including delivery of specimens and equipment.
• Keep patient environments, equipment, and care areas clean, safe, and orderly.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED