Patient Care Technician/Senior Nursing Attendant-KP 18 Oncology/Hematology/BMT-Day Shift(37.5 Hours)

NYU Langone Health • New York, NY

14h • Onsite

About The Position

NYU Langone Health is hiring a Patient Care Technician/Senior Nursing Attendant for its KP 18 Oncology/Hematology/BMT unit on the day shift, for 37.5 hours. The successful candidate assists professional nurses with patient and family care by completing assigned tasks, providing competent, safe, compassionate support, and recognizing the challenges associated with hospitalization, procedures, and diagnostic testing. The role also supports the unit by maintaining supplies, equipment, and a safe environment, while demonstrating NYU Langone Health Core Values.

The position involves assisting with patient activities and comfort, responding to call lights and requests, observing and reporting patient behavior and other observations to nurses, and completing tasks delegated by registered nurses. Assigned clinical tasks may include phlebotomy, glucose fingersticks, and electrocardiograms. The technician also supports admissions, transfers, discharges, appointments, safety observations, emergency situations, unit activities, and the needs of the wider care team.

The role requires respect for patient confidentiality, privacy, dignity, and rights; clear, caring communication with patients, families, and colleagues; and attention to infection prevention, patient safety, and the cleanliness and order of patient-care areas. The employee participates in unit quality and performance improvement activities, learning and orientation, meetings and conferences, and required annual education. The role is full-time, with a stated work schedule of 37.5 hours on the day shift.

Requirements

• High school diploma, graduation, or equivalent.
• For the Patient Care Technician pathway: graduate of a PCT program and at least 6 months of hospital experience; or CNA program graduate, completion of EKG and phlebotomy coursework, eligibility for PCT certification, and at least 6 months of hospital experience; or NHA PCT certification and at least 6 months of hospital experience.
• For the Senior Nursing Attendant pathway: graduate of a Certified Nursing Attendant program, CNA certification, and at least 6 months of relevant experience.
• Basic Life Support or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry.
• Complete the PCT online program within 3 months of hire.
• Working knowledge of English demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Knowledge of another language is an asset.

Responsibilities

• Demonstrate NYU Langone Health Core Values in the performance of duties.
• Respect patient confidentiality, privacy, dignity, and rights.
• Maintain accountability for supplies, equipment, and environmental support.
• Assist with collecting data for unit quality and performance improvement activities, including patient satisfaction measures.
• Assist nurses with reviewing patient and family responses and satisfaction and with corrective action plans.
• Recognize personal limitations and request assistance when needed.
• Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources for identified needs.
• Participate in orienting other patient care technicians and in unit meetings and conferences.
• Complete annual mandatory education requirements for patient care technicians.
• Attend to the needs and behaviors of patients across age groups and cultures.
• Support unit activities and assist in emergency situations as directed.
• Perform assigned patient-care tasks using specialized skills and safety practices, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards.
• Assist with data collection and assigned activities, patient safety and comfort, and admission, transfer, and discharge procedures.
• Communicate responsiveness and support to patients, families, and staff, and function respectfully as a member of the healthcare team.
• Observe general patient behavior and report observations to the assigned registered nurse.
• Perform safety observations for patients on continuous observation or in restraints, in accordance with policy and direction.
• Assist patients with activities as applicable and complete responsibilities delegated by registered nurses.
• Answer call lights promptly, assist with personal care and activity requests, and refer requests outside the technician's role to the assigned professional nurse.
• Report all patient observations to the professional nurse responsible for the patient during the shift and respond to tasks delegated by registered nurses.
• Secure patients' personal property and handle valuables according to hospital procedure.
• Maintain nursing-unit cleanliness as appropriate to the position, including areas such as utility rooms and unit refrigerators.
• Provide direct assistance to registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary staff, and other healthcare employees.
• Prepare patients for scheduled appointments, including placing them on a stretcher or in a wheelchair.
• Run errands to other departments, including delivery of specimens and equipment.
• Keep patient environments, equipment, and patient-care areas clean, safe, and orderly.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED