About The Position

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center providing diagnostic and therapeutic care across a broad range of medical and surgical specialties, along with inpatient and outpatient services. The hospital is committed to medical education, research, equity, and inclusion. The Patient Care Technician / Senior Nursing Attendant assists with implementation of the nursing process by providing direct and indirect care to assigned patients under the supervision of a Registered Professional Nurse. The role also helps maintain an orderly and safe patient care environment and unit. This is a full-time evening position in Medicine/Telemetry. The successful candidate supports patients and families with compassion, communicates observations and concerns to the RN, and works collaboratively with staff and other members of the healthcare team. The role also includes helping orient and develop Nursing Attendants (NAs), maintaining competence through education, and supporting unit quality and performance improvement activities.

Requirements

  • High school diploma or equivalent.
  • Graduate of a Certified Nursing Attendant program and certified as a CNA.
  • At least six months of relevant experience.
  • Basic Life Support or Heartsaver CPR/AED certification issued by the American Heart Association, required upon entry to the position.
  • Working knowledge of English demonstrated through verbal, reading, and writing abilities.
  • Strong customer service and communication skills.
  • Ability to communicate effectively with all levels of the organization.

Nice To Haves

  • Knowledge of another language is an asset.

Responsibilities

  • Assist with patient admission, transfer, and discharge, including orienting patients to the hospital, safeguarding belongings, preparing bedside units, and escorting patients as needed.
  • Conduct patient rounds for toileting, positioning, comfort, safety, and personal needs; answer call lights promptly.
  • Assemble oxygen and suction set-ups.
  • Provide basic hygiene and personal care, including bathing, mouth and denture care, hair, nail and foot care, shaving, and assistance with bedpans, urinals, and commodes.
  • Prepare patients for meals, position them for eating or tube feedings, prepare utensils and food, and assist with feeding.
  • Perform or assist with simple treatments, remove and reapply SCD wraps as directed, and assist the RN with enema procedures.
  • Collect specimens as directed by the RN.
  • Notify the RN of audible clinical alarms and report changes or abnormalities in patients' conditions and vital signs.
  • Assist with moving, lifting, positioning, and transporting patients.
  • Assist with removal and security of patients' personal items before procedures as needed.
  • Change linens in accordance with policy and as necessary.
  • Measure and electronically record blood pressure, temperature, pulse, pulse oximetry, and respiration as directed; report abnormalities to the RN.
  • Weigh patients and electronically record weights on admission as ordered and directed by the RN.
  • Measure and record oral intake, urinary output, bowel elimination, gastric and other drainage; calculate eight-hour totals and empty drainage bags.
  • Perform post-mortem care.
  • Perform safety observations for patients on continuous observation or in restraints in accordance with policy and direction.
  • Respond to patient and family needs and concerns with compassion and understanding, and build effective relationships with patients, families, staff, and healthcare team members.
  • Maintain competence through in-service and educational programs; attend staff meetings or review and sign minutes when absent.
  • Maintain a safe, uncluttered patient-room environment and assist with supply and equipment management in patient, procedure, and supply rooms.
  • Maintain cleanliness of assigned utility rooms and pantries.
  • Perform errands and other duties as directed, including relieving other units, bringing stretchers, and assisting healthcare team members.
  • Discuss personal or unit-based educational goals with the Nurse Manager and/or Nursing Professional Development Specialist as appropriate.
  • Be accountable for supplies, equipment, and environmental support.
  • Assist with collecting data for the unit's Quality and Performance Improvement Program, including patient satisfaction and other measures.
  • Provide instruction and demonstrate desired skills before NAs undertake new tasks within their scope; share developmental feedback with new and current NAs.
  • Perform other duties aligned with the organization's mission and values.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.
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