About The Position

NYU Langone Hospital—Long Island is hiring a full-time Patient Care Technician/Senior Nursing Assistant for Emergency Medicine on the evening shift. The role assists professional nurses in caring for patients and families by completing assigned patient-care tasks and providing competent, safe, compassionate support. It includes helping patients through hospitalization, procedures, and diagnostic testing, maintaining the safety and availability of supplies and equipment, and supporting a clean and orderly care environment. The successful candidate demonstrates NYU Langone Health’s core values and communicates respectfully with patients, families, and the healthcare team. The position may be filled as a Patient Care Technician or Senior Nursing Attendant, with separate minimum qualifications for each. Patient Care Technicians must complete the PCT online program within three months of hire. The position requires BLS or Heartsaver CPR/AED certification from the American Heart Association upon entry. The salary range is $62,044.84 annually; actual salary may depend on experience, specialty, education, and hospital need. The listed range excludes bonuses, incentive pay, differential pay, and other compensation or benefits.

Requirements

  • High school diploma, graduation, or equivalent.
  • For the Patient Care Technician pathway: graduation from a PCT program and at least six months of hospital experience; or CNA program graduation, completion of EKG and phlebotomy courses, eligibility for PCT certification, and at least six months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) and at least six months of hospital experience.
  • For the Senior Nursing Attendant pathway: graduation from a Certified Nursing Attendant program, CNA certification, and at least six months of relevant experience.
  • BLS or Heartsaver CPR/AED certification issued by the American Heart Association, required upon entry to the position.
  • Patient Care Technicians must complete the PCT online program within three months of hire.
  • Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
  • Strong customer service and communication skills.
  • Ability to communicate effectively with all levels of the organization.

Nice To Haves

  • Knowledge of an additional language.

Responsibilities

  • Demonstrate NYU Langone Health core values and respect patient confidentiality, privacy, dignity, and rights.
  • Support patients’ safety, comfort, personal care, and activity needs, and respond promptly to call lights and requests within the role.
  • Complete delegated patient-care tasks under the direction of registered nurses, recognizing limitations and requesting assistance when needed.
  • Perform assigned specialized tasks, including phlebotomy, glucose fingersticks, and electrocardiograms, using appropriate safety practices.
  • Observe patients’ general behavior and report observations to the responsible professional nurse.
  • Perform safety observations for patients on continuous observation or in restraints according to policy and direction.
  • Assist with admission, transfer, and discharge procedures and prepare patients for scheduled appointments, including positioning them on a stretcher or in a wheelchair.
  • Assist in emergency situations as directed and support unit activities as requested.
  • Maintain a safe and clean patient environment, care areas, and nursing unit; ensure necessary equipment and supplies are available.
  • Account for supplies and equipment and provide environmental support.
  • Handle patients’ personal property and valuables according to hospital procedure.
  • Communicate clearly, respectfully, and supportively with patients, families, and members of the healthcare team.
  • Provide direct assistance to healthcare team members and respond to tasks delegated by registered professional nurses.
  • Run errands to other departments, including delivery of specimens and equipment.
  • Assist with data collection and activities for unit quality and performance improvement, including patient satisfaction measures.
  • Assist nurses with review and corrective action plans related to patient and family response and satisfaction.
  • Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, seek learning resources, and complete annual mandatory education.
  • Participate in the orientation of other patient care technicians and attend unit meetings and conferences.
  • Demonstrate awareness of the needs and behaviors of patients across age groups and cultures.
  • Understand and follow infection prevention and control standards.

Benefits

  • Comprehensive benefits and wellness package
  • Financial security benefits
  • Generous time-off program
  • Employee resource groups for peer support
  • Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being
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