Patient Care Technician - Emergency Medicine, Full-time, Days

NYU Langone Health • Mineola, NY

8d • $62,045 - $62,045 • Onsite

About The Position

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center offering diagnostic and therapeutic care across medical and surgical specialties, along with inpatient and outpatient services. The hospital is committed to medical education, research, equity, and inclusion.

The Patient Care Technician assists professional nurses in caring for patients and families by completing assigned patient-care tasks. The role provides competent, safe, and compassionate care, with attention to the challenges patients may face during hospitalization, procedures, or diagnostic testing. It also supports the unit by maintaining supplies, equipment, and a safe environment, while demonstrating NYU Langone Health Core Values.

The position is full-time, day shift, in Emergency Medicine. The listed annual salary is $62,044.84. Actual salary may depend on experience, specialty, education, and hospital need.

Requirements

• High school diploma or equivalent.
• One of the following Patient Care Technician qualification pathways: graduation from a PCT program and at least six months of hospital experience; CNA program graduation plus completion of EKG and phlebotomy courses, PCT certification eligibility, and at least six months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) and at least six months of hospital experience.
• Basic Life Support (BLS) or Heartsaver CPR/AED certification issued by the American Heart Association, required upon entry to the position.
• Complete the PCT online program within three months of hire.
• Alternatively, Senior Nursing Attendant qualifications: high school diploma or equivalent; graduation from a Certified Nursing Attendant program, CNA certification, and at least six months of relevant experience; and AHA-issued BLS or Heartsaver CPR/AED certification upon entry.
• Working knowledge of English demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.
• Required Basic Life Support certification.

Nice To Haves

• Knowledge of another language is an asset.

Responsibilities

• Demonstrate NYU Langone Health Core Values and respect patient confidentiality, privacy, dignity, and rights.
• Be accountable for supplies, equipment, and environmental support, and help keep the nursing unit and patient-care areas clean, safe, and orderly.
• Assist with collecting data for unit quality and performance improvement activities, including patient satisfaction measures.
• Assist nurses in reviewing patient and family responses and satisfaction and in developing corrective action plans.
• Recognize personal limitations and request assistance when needed; discuss educational concerns and goals with the Nurse Manager or appropriate leadership and seek learning resources.
• Participate in the orientation of other patient care technicians, unit meetings, and conferences, and complete annual mandatory education.
• Demonstrate awareness of the needs and behaviors of different patient age groups and cultures, and support unit activities as requested.
• Assist in emergency situations as directed.
• Use specialized skills and safety practices for assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards and assist with assigned data collection and activities.
• Help maintain patient and family safety and comfort, and assist with admission, transfer, and discharge procedures.
• Communicate support and responsiveness to patients, families, and staff; function respectfully as a member of the healthcare team.
• Observe patient behavior and report observations to the assigned professional nurse; perform safety observations for patients on continuous observation or in restraints according to policy and direction.
• Assist patients with applicable activities and complete responsibilities delegated by the registered nurse.
• Answer call lights promptly, assist with personal care and activity requests, and refer requests outside the technician’s role to the assigned professional nurse.
• Respond to tasks delegated by registered professional nurses and report patient observations to the nurse responsible for the patient during the shift.
• Secure patients’ personal property and handle valuables according to hospital procedure.
• Provide direct assistance to healthcare team members, including nurses, physicians, unit clerks, escorts, dietary staff, and other healthcare employees.
• Help prepare patients for scheduled appointments, including placing them on a stretcher or in a wheelchair.
• Run errands to other departments, including delivering specimens and equipment.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package
• Financial security benefits
• Time-off program
• Employee resource groups for peer support
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED