Patient Care Technician/Senior Nursing Attendant - Medicine/Telemetry, Part-time, Days

NYU Langone Health • Village of Mineola, NY

17h • Onsite

About The Position

NYU Langone Hospital—Long Island is seeking a Patient Care Technician/Senior Nursing Attendant for its Medicine/Telemetry team. The role assists professional nurses with patient and family care by completing assigned patient-care tasks and providing competent, safe, and compassionate support to patients experiencing hospitalization, procedures, or diagnostic testing. The successful candidate supports the safety and maintenance of the unit, its supplies, equipment, and environment, and demonstrates NYU Langone Health Core Values in all aspects of work.

The position includes communicating with and supporting patients, families, nurses, and other members of the healthcare team; assisting with patient activities and unit operations; performing assigned clinical tasks; and helping maintain a safe, clean, and orderly patient-care environment. Patient Care Technicians must complete the PCT online program within three months of hire.

Requirements

• Patient Care Technician pathway: high school graduation or equivalent.
• Patient Care Technician pathway: graduate of a PCT program with at least six months of hospital experience; or CNA graduate with completed EKG and phlebotomy coursework, PCT certification eligibility, and at least six months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) with at least six months of hospital experience.
• Senior Nursing Attendant pathway: high school diploma or equivalent, graduation from a Certified Nursing Attendant Program, CNA certification, and at least six months of relevant experience.
• Basic Life Support or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry to the position.
• Patient Care Technicians must complete the PCT online program within three months of hire.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Knowledge of another language is an asset.

Responsibilities

• Demonstrate knowledge of NYU Langone Health Core Values and incorporate them into job duties.
• Respect patient confidentiality, privacy, dignity, and rights.
• Be accountable for supplies, equipment, and environmental support.
• Assist with data collection for the unit’s Quality and Performance Improvement Program, including patient satisfaction and other measures.
• Assist the nurse in reviewing patient and family responses and satisfaction and in developing corrective action plans.
• Recognize personal limitations and request assistance when needed.
• Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek resources to address learning needs.
• Participate in the orientation of other patient care technicians, unit meetings, and conferences.
• Complete annual mandatory education requirements for patient care technicians.
• Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
• Support unit activities as requested and assist in emergency situations as directed.
• Use specialized skills and safety practices when performing assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards.
• Assist with data collection and assigned activities, patient safety and comfort, and admission, transfer, and discharge procedures.
• Communicate responsiveness and support verbally and non-verbally to patients, families, and staff.
• Observe general patient behavior and report observations to the assigned registered nurse.
• Perform safety observations for patients on continuous observation or in restraints, according to policy and direction.
• Assist patients with activities as applicable and complete responsibilities delegated by the registered nurse.
• Communicate clearly, caringly, and respectfully with patients, families, nurses, and other healthcare team members, and function as a respectful team member.
• Respond promptly and effectively to patient call lights; help with personal care and activity requests, and refer requests outside the technician’s role to the assigned professional nurse.
• Report patient observations to the professional nurse responsible for the patient during the shift and respond to tasks delegated by registered professional nurses.
• Secure patients’ personal property and handle valuables according to hospital procedure.
• Maintain nursing-unit cleanliness as appropriate to the position, including utility rooms and unit refrigerators.
• Provide direct assistance to team members, including nurses, physicians, nursing attendants, unit clerks, escort, dietary, and other healthcare employees.
• Help prepare patients for scheduled appointments, including placing them on a stretcher or in a wheelchair.
• Run errands to other departments, including delivery of specimens and equipment.
• Keep patient environments, equipment, and care areas clean, safe, and orderly.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED