Patient Care Technician-Telemetry Full-Time Days

Northwestern Memorial Healthcare•DeKalb, IL

About The Position

The Patient Care Technician reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, guidelines, and applicable regulatory and accreditation standards. Under the supervision of a registered nurse, the technician performs basic patient care activities. The role also supports unit workflow and communication among patients, families, staff, and other patient-related departments.

Requirements

  • High school diploma or equivalent.
  • Current qualification as a Certified Nursing Assistant, Certified Medical Assistant, or Emergency Medical Technician, or enrollment as a nursing student who has completed one semester of clinical work.
  • American Heart Association Basic Life Support (BLS).

Nice To Haves

  • Phlebotomy experience.
  • Graduate of an accredited Nursing Assistant program or graduate of a phlebotomy course.

Responsibilities

  • Perform basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, measuring blood glucose, and recording intake and output.
  • Assist patients with personal care and activities of daily living, including bathing, grooming, and eating.
  • Report abnormal findings and changes in patients’ physical, mental, or emotional conditions to nursing staff.
  • Help keep patient rooms clean and orderly.
  • Demonstrate flexibility, organization, and multitasking, and function under stressful situations.
  • Use critical-thinking skills to prioritize and complete unit work as the needs of the unit, patients, and staff change.
  • Serve as a liaison between patient care units and other patient-related departments.
  • Answer telephone, intercom, and call lights politely; communicate information to the appropriate staff, family, or patient.
  • Manage overall unit workflow in coordination with the charge RN and/or assistant manager, as needed.
  • Perform pre-census tasks and validate daily admission, discharge, and census lists, as needed.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits
  • A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events
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