About The Position

NYU Langone Hospital—Long Island is hiring a Patient Care Technician/Senior Nursing Attendant for its Med Surg Telemetry team. Under the supervision of a Registered Professional Nurse, the successful candidate assists with implementation of the nursing process by providing direct and indirect care to assigned patients and helping maintain an orderly, safe patient-care environment and unit. The role includes assisting with patient admissions, transfers, and discharges; providing personal hygiene and comfort care; helping patients with meals and mobility; collecting and recording vital signs, weights, intake and output; responding to call lights and clinical alarms; supporting procedures and treatments as directed by an RN; and performing safety observations and post-mortem care. The technician also helps maintain patient rooms, utility rooms, pantries, supplies, and equipment, and contributes to staff education and unit quality and performance improvement activities.

Requirements

  • High school diploma or equivalent.
  • Graduation from a Certified Nursing Attendant Program and CNA certification.
  • At least six months of relevant experience.
  • BLS or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry; Basic Life Support certification is listed as a required license.
  • Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
  • Strong customer service and communication skills.
  • Ability to communicate effectively with all levels of the organization.

Nice To Haves

  • Knowledge of an additional language is an asset.

Responsibilities

  • Assist with patient admissions, transfers, and discharges, including orienting patients to the hospital, preparing bedside units, gathering belongings, safeguarding property, and escorting patients as needed.
  • Conduct patient rounds for toileting, positioning, comfort, safety, and personal needs; answer call lights and respond promptly.
  • Assemble oxygen and suction setups.
  • Provide basic hygiene and personal care, including bathing, mouth, denture, hair, nail and foot care, shaving, and assistance with bedpans, urinals, and commodes.
  • Prepare patients for meals, position them appropriately, prepare utensils and food, and assist with feeding.
  • Perform or assist with simple treatments, remove and reapply SCD wraps as directed by an RN, assist RNs with enema procedures, and collect specimens as directed.
  • Notify the RN of audible clinical alarms and changes or abnormalities in a patient's condition.
  • Assist with moving, lifting, positioning, and transporting patients; assist with securing personal items before procedures as needed.
  • Change linens according to policy and as necessary.
  • Take and electronically record blood pressure, temperature, pulse, pulse oximetry, and respiration according to care-level standards and RN direction.
  • Weigh patients and electronically record weights on admission and as ordered or directed by an RN.
  • Measure and record oral intake, urinary output, bowel elimination, gastric and other drainage; calculate eight-hour totals and empty drainage bags.
  • Perform post-mortem care and safety observations for patients on continuous observation or in restraints according to policy and RN direction.
  • Respond to patient and family needs and concerns with compassion and understanding, and establish effective relationships with staff, patients, families, and healthcare team members.
  • Maintain competence through educational programs; attend staff meetings or review and sign minutes when absent.
  • Maintain safe, uncluttered patient rooms and cleanliness of assigned utility rooms and pantries; assist with supply and equipment management.
  • Perform errands and other duties as directed, including assisting other units, bringing stretchers, and supporting other healthcare team members.
  • Discuss educational goals with the Nurse Manager and/or Nursing Professional Development Specialist as appropriate.
  • Demonstrate accountability for supplies, equipment, and environmental support.
  • Assist with collecting data for the unit's Quality and Performance Improvement Program, including patient satisfaction measures.
  • Provide instruction and demonstrate desired skills before nursing attendants undertake new tasks within their scope, and provide feedback to new and current nursing attendants about development opportunities.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.
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