About The Position

NYU Langone Hospital—Long Island is hiring a Patient Care Technician / Senior Nursing Attendant for its Surgical Telemetry team. Under the supervision of a Registered Professional Nurse, the successful candidate assists with implementation of the nursing process by providing direct and indirect care to assigned patients and helping maintain a safe, orderly patient care environment and unit. The role includes assisting with patient admissions, transfers, and discharges; attending to patients’ hygiene, comfort, nutrition, mobility, and personal needs; collecting and recording clinical measurements and intake and output; and reporting patient changes and clinical alarms to the RN. The technician also supports unit operations, maintains supplies and equipment, participates in safety observations and quality improvement data collection, and provides guidance and feedback to nursing attendants.

Requirements

  • High school diploma or equivalent.
  • Graduate of a Certified Nursing Attendant program and certified as a CNA.
  • At least six months of relevant experience.
  • BLS or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry to the position.
  • Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
  • Strong customer service and communication skills.
  • Ability to communicate effectively with all levels of the organization.

Nice To Haves

  • Knowledge of another language is an asset.

Responsibilities

  • Assist with patient admissions, transfers, and discharges, including orienting patients, safeguarding belongings, preparing bedside units, and escorting patients as needed.
  • Conduct patient rounds for toileting, positioning, comfort, safety, and personal needs; answer call lights promptly.
  • Assemble oxygen and suction set-ups.
  • Provide basic hygiene and assist patients with bedpans, urinals, and commodes.
  • Prepare patients for meals and tube feedings, assist with eating, and feed patients.
  • Perform or assist with simple treatments, remove and reapply SCD wraps as directed by the RN, and assist with enema procedures.
  • Collect specimens as directed by the RN.
  • Notify the RN of audible clinical alarms, including those from IV pumps, feeding pumps, ventilators, and bedside monitors.
  • Assist with moving, lifting, positioning, and transporting patients.
  • Assist with removal and security of patients’ personal items before procedures as needed.
  • Change linens according to policy and as necessary.
  • Take and electronically record blood pressure, temperature, pulse, pulse oximetry, and respiration; report abnormalities to the RN.
  • Weigh patients and electronically record weights on admission when ordered and as directed by the RN.
  • Measure and record oral intake, urinary output, bowel elimination, gastric and other drainage; calculate eight-hour totals and empty drainage bags.
  • Perform post-mortem care.
  • Conduct safety observations for patients on continuous observation or in restraints according to policy and direction.
  • Report observed changes in patients’ conditions to the RN.
  • Respond compassionately to patient and family needs and concerns, and establish effective relationships with staff, patients, families, and healthcare team members.
  • Maintain competence through in-service and educational programs; attend staff meetings or review and sign meeting minutes when absent.
  • Maintain a safe, uncluttered environment in patient rooms and assist with supply and equipment management in patient, procedure, and supply rooms.
  • Maintain cleanliness of assigned utility rooms and pantries.
  • Perform errands, relieve other units, bring stretchers, and assist other healthcare team members as directed.
  • Discuss personal or unit-based educational goals and plans with the Nurse Manager and/or Nursing Professional Development Specialist as appropriate.
  • Demonstrate accountability for supplies, equipment, and environmental support.
  • Assist with collecting unit quality and performance improvement data, including patient satisfaction measures.
  • Provide instruction and demonstrate desired skills before nursing attendants undertake new tasks within their scope.
  • Share developmental feedback with new and current nursing attendants.
  • Perform other duties aligned with the organization’s mission and values.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.
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