Patient Care Technician / Senior Nursing Attendant - Pediatric ICU, Full-Time, Evenings

NYU Langone Health • Village of Mineola, NY

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About The Position

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center offering diagnostic and therapeutic care across medical and surgical specialties, along with inpatient and outpatient services. The hospital is committed to medical education, research, equity, and inclusion.

The Patient Care Technician / Senior Nursing Attendant assists professional nurses in caring for patients and families by completing assigned patient-care tasks. The role provides competent, safe, and compassionate support to people facing hospitalization, procedures, or diagnostic tests, and helps maintain the safety and availability of unit supplies, equipment, and the care environment. The successful candidate demonstrates NYU Langone Health Core Values in all aspects of job performance.

This position is in the Pediatric ICU and is a full-time evening role. The position supports patient comfort and safety, communicates observations and requests to nurses, assists with unit operations and patient transitions, and performs designated patient-care procedures within the role. NYU Langone Health describes a comprehensive benefits and wellness package that includes financial security benefits, time off, employee resource groups, and employee wellness resources.

Requirements

• High school diploma or equivalent.
• For Patient Care Technician qualification: graduate of a PCT program with at least 6 months of hospital experience; or graduate of a CNA program with completed EKG and phlebotomy coursework, eligibility for PCT certification, and at least 6 months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) with at least 6 months of hospital experience.
• For Senior Nursing Attendant qualification: graduate of a Certified Nursing Attendant program, CNA certification, and at least 6 months of relevant experience.
• Basic Life Support or Heartsaver CPR/AED certification issued by the American Heart Association, required upon entry to the position.
• Complete the PCT online program within 3 months of hire.
• Working knowledge of English demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Knowledge of an additional language is an asset.

Responsibilities

• Demonstrate NYU Langone Health Core Values and respect patient confidentiality, privacy, dignity, and rights.
• Maintain accountability for supplies, equipment, and environmental support, and help keep patient rooms, equipment, care areas, and the unit clean, safe, and orderly.
• Assist with data collection for the unit’s Quality and Performance Improvement Program, including patient satisfaction measures, and support patient/family response and satisfaction improvement activities.
• Recognize personal limitations, request assistance when needed, discuss educational goals with appropriate leadership, seek learning resources, and complete annual mandatory education.
• Participate in orientation of other patient care technicians, unit meetings, and conferences.
• Demonstrate awareness of the needs and behaviors of different patient age groups and cultures; provide responsive, respectful support to patients, families, and staff.
• Support unit activities and assist in emergency situations as directed.
• Perform assigned patient-care tasks using specialized skills and safety practices, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards.
• Assist with data collection and assigned activities; support patient safety and comfort; and assist with admission, transfer, and discharge procedures according to unit operations.
• Observe patient behavior and report observations and concerns to the responsible registered or professional nurse.
• Perform safety observations for patients on continuous observation or in restraints, according to policy and direction.
• Assist patients with applicable activities and personal care; answer call lights promptly; and refer requests beyond the technician’s role to the assigned professional nurse.
• Complete responsibilities delegated by registered nurses and respond to requests for specific tasks from registered professional nurses.
• Use clear, caring, respectful communication with patients, families, nurses, and other members of the healthcare team.
• Help secure patients’ personal property and handle valuables according to hospital procedure.
• Provide direct assistance to healthcare team members, including nurses, physicians, unit clerks, escorts, dietary staff, and other employees.
• Prepare patients for scheduled appointments, including helping place them on a stretcher or in a wheelchair; run errands to other departments, including delivery of specimens and equipment.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package
• Financial security benefits
• Generous time-off program
• Employee resource groups for peer support
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED