Patient Care Technician / Senior Nursing Attendant - Cardiac Surgical ICU, Full-Time, Evenings

NYU Langone Health • Village of Mineola, NY

7d • Onsite

About The Position

NYU Langone Hospital—Long Island is hiring a full-time Patient Care Technician / Senior Nursing Attendant for the Cardiac Surgical ICU on the evening shift. The role assists professional nurses in caring for patients and families by completing assigned patient-care tasks and providing competent, safe, and compassionate support to people experiencing hospitalization, procedures, or diagnostic testing. The successful candidate supports the unit’s supplies, equipment, and environment and demonstrates NYU Langone Health’s Core Values in all aspects of the role.

The position works as part of the healthcare team, communicates respectfully with patients, families, nurses, and other staff, and reports patient observations and requests to the responsible professional nurse. Duties include supporting patient comfort and safety, assisting with personal care and unit operations, performing specified clinical tasks within the role, and helping maintain clean, safe, and orderly patient-care areas.

Requirements

• High school diploma or equivalent.
• For the Patient Care Technician pathway: completion of a PCT program and at least 6 months of hospital experience; or graduation from a CNA program, completion of EKG and phlebotomy courses, eligibility for PCT certification, and at least 6 months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) and at least 6 months of hospital experience.
• For the Senior Nursing Attendant pathway: graduation from a Certified Nursing Attendant program, CNA certification, and at least 6 months of relevant experience.
• BLS or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry to the position.
• Complete the PCT online program within 3 months of hire.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Additional language skills are an asset.

Responsibilities

• Demonstrate and incorporate NYU Langone Health Core Values into job duties.
• Respect patient confidentiality, privacy, dignity, and rights.
• Be accountable for supplies, equipment, and environmental support.
• Assist with data collection for the unit’s Quality and Performance Improvement Program, including patient satisfaction measures, and assist the nurse with review and corrective action plans related to patient and family responses and satisfaction.
• Recognize personal limitations and request assistance when needed; discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources for identified needs.
• Participate in orienting other patient care technicians, unit meetings and conferences, and required annual education.
• Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
• Support unit activities and assist in emergencies as directed.
• Use appropriate specialized skills and safety practices to perform assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards.
• Assist with assigned data collection and activities; support patient and family safety and comfort; and assist with admission, transfer, and discharge procedures according to unit and service operations.
• Communicate responsiveness and support verbally and non-verbally to patients, families, and staff, and function respectfully as a member of the healthcare team.
• Observe patients’ general behavior and report observations to the assigned registered nurse and the professional nurse responsible for the patient during the shift.
• Perform safety observations for patients on continuous observation or in restraints, according to policy and direction.
• Assist patients with applicable activities and complete responsibilities delegated by registered nurses.
• Answer call lights promptly, assist with personal-care and activity requests, and refer requests outside the technician’s role to the assigned professional nurse.
• Respond to tasks delegated by registered professional nurses and provide direct assistance to healthcare team members, including nurses, physicians, nursing attendants, unit clerks, escort, dietary, and other healthcare employees.
• Protect patients’ personal property and handle valuables according to hospital procedure.
• Maintain nursing-unit cleanliness as appropriate to the position, including areas such as utility rooms and unit refrigerators.
• Help prepare patients for scheduled appointments, including placing them on a stretcher or in a wheelchair, and run errands to other departments, including delivering specimens and equipment.
• Keep patient environments, equipment, and care areas clean, safe, and orderly; ensure required equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED