Patient Care Technician / Senior Nursing Attendant - Medicine/Telemetry, Part-Time, Days

NYU Langone Health • Mineola, NY

5h

About The Position

NYU Langone Hospital—Long Island is hiring a part-time Patient Care Technician / Senior Nursing Attendant for its Medicine/Telemetry unit on the day shift. The role assists professional nurses in caring for patients and families by completing assigned patient-care tasks and providing competent, safe, and compassionate support to people facing hospitalization, procedures, or diagnostic testing. The position also supports the unit by maintaining supplies, equipment, and a safe environment, while demonstrating NYU Langone Health’s Core Values.

The successful candidate supports patient comfort, safety, and personal care; observes and reports patient behavior and other observations to the assigned registered nurse; communicates respectfully with patients, families, and the healthcare team; and completes delegated tasks. The role may include phlebotomy, glucose fingersticks, electrocardiograms, safety observations, and assistance with admissions, transfers, discharges, appointments, and emergency situations. The employee also helps maintain clean, orderly patient-care areas and ensures needed equipment and supplies are available.

The posting describes two qualification pathways: Patient Care Technician and Senior Nursing Attendant. Candidates must meet the requirements for at least one pathway, including the applicable education, certification, and experience requirements. The position requires Basic Life Support or Heartsaver CPR/AED certification from the American Heart Association; Patient Care Technicians must also complete the PCT online program within three months of hire.

Requirements

• High school diploma or equivalent.
• Patient Care Technician pathway: graduate of a PCT program with at least 6 months of hospital experience; OR CNA graduate, course completion in EKG and phlebotomy, eligibility for PCT certification, and at least 6 months of hospital experience; OR PCT certification through the National Healthcareer Association (NHA) and at least 6 months of hospital experience.
• Senior Nursing Attendant pathway: graduate of a Certified Nursing Attendant program, CNA certification, and at least 6 months of relevant experience.
• Basic Life Support or Heartsaver CPR/AED certification issued by the American Heart Association; required upon entry to the position.
• Patient Care Technicians must complete the PCT online program within 3 months of hire.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Knowledge of another language is an asset.

Responsibilities

• Demonstrate NYU Langone Health Core Values and respect patient confidentiality, privacy, dignity, and rights.
• Support supplies, equipment, and the care environment; maintain cleanliness and ensure necessary supplies and equipment are available.
• Assist with unit quality and performance improvement data collection, including patient satisfaction measures, and support review and corrective action plans concerning patient and family responses.
• Recognize personal limitations, request assistance when needed, discuss learning goals with leadership, seek learning resources, participate in orientation of other technicians, attend unit meetings and conferences, and complete annual mandatory education.
• Demonstrate awareness of the needs and behaviors of patients from different age groups and cultures, and support unit activities and emergency situations as directed.
• Perform assigned specialized patient-care tasks safely, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards and assist with assigned data collection and activities.
• Help maintain patient and family safety and comfort; assist with admissions, transfers, and discharges according to unit procedures.
• Communicate supportively and respectfully with patients, families, nurses, and other healthcare team members, and function as a respectful team member.
• Observe general patient behavior and report observations and patient requests to the responsible professional nurse.
• Perform safety observations for patients on continuous observation or in restraints according to policy and direction.
• Assist patients with applicable activities and complete responsibilities delegated by registered nurses.
• Answer call lights promptly, assist with personal care and activity requests, and refer requests outside the role to the assigned professional nurse.
• Provide for the security of patients’ personal property and handle valuables according to hospital procedure.
• Give direct assistance to members of the care team, including nurses, physicians, unit clerks, escorts, dietary staff, and other healthcare employees.
• Help prepare patients for scheduled appointments, including placing them on stretchers or in wheelchairs.
• Run errands to other departments, including delivery of specimens and equipment.
• Keep patient environments, equipment, care areas, and units clean, safe, and orderly.

Benefits

• Comprehensive benefits and wellness package
• Financial security benefits
• Generous time-off program
• Employee resource groups for peer support
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED