Patient Care Technician / Senior Nursing Attendant - Medicine/Telemetry, Part-Time, Days

NYU Langone Health • Village of Mineola, NY

8h • Onsite

About The Position

NYU Langone Hospital—Long Island is seeking a Patient Care Technician / Senior Nursing Attendant for its Medicine/Telemetry team. The position assists professional nurses in caring for patients and families by completing assigned patient-care tasks and providing competent, safe, and compassionate support to people experiencing hospitalization, procedures, or diagnostic tests. The role also supports the unit by helping maintain supplies, equipment, and a safe environment, while demonstrating NYU Langone Health Core Values.

The technician supports patient comfort and safety, communicates observations and concerns to the responsible nurse, and assists with assigned care activities and unit operations. Specialized tasks may include phlebotomy, glucose fingersticks, and electrocardiograms. The role also involves responding to patient requests, assisting with admissions, transfers, and discharges, and helping keep patient-care spaces clean and orderly.

Requirements

• High school diploma or equivalent.
• For the Patient Care Technician qualification: graduation from a PCT program with at least 6 months of hospital experience; or CNA program graduation plus EKG and phlebotomy course completion, PCT certification eligibility, and at least 6 months of hospital experience; or NHA PCT certification with at least 6 months of hospital experience.
• For the Senior Nursing Attendant qualification: graduation from a Certified Nursing Attendant program, CNA certification, and at least 6 months of relevant experience.
• Basic Life Support or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry to the position.
• Complete the PCT online program within 3 months of hire.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Knowledge of an additional language is an asset.

Responsibilities

• Demonstrate NYU Langone Health Core Values and respect patient confidentiality, privacy, dignity, and rights.
• Maintain accountability for supplies, equipment, and environmental support.
• Assist with data collection for the unit’s Quality and Performance Improvement Program, including patient satisfaction measures, and support corrective-action planning related to patient and family responses.
• Recognize personal limitations and request assistance when needed; discuss educational concerns and goals with the Nurse Manager or appropriate leadership and seek learning resources.
• Participate in orientation of other patient care technicians, unit meetings, and conferences; complete annual mandatory education requirements.
• Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
• Support unit activities and assist in emergency situations as directed.
• Perform assigned patient-care tasks using appropriate specialized skills and safety practices, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards; assist with data collection and assigned activities, patient safety and comfort, and admission, transfer, and discharge procedures.
• Communicate supportively and respectfully with patients, families, nurses, and other members of the health care team.
• Observe patients’ general behavior and report observations to the assigned registered nurse; perform safety observations for patients on continuous observation or in restraints according to policy and direction.
• Assist patients with applicable activities and complete responsibilities delegated by registered nurses.
• Answer call lights promptly, respond to requests for personal care and activity assistance, and refer requests outside the technician’s role to the assigned professional nurse.
• Report patient observations to the responsible professional nurse and respond to specific tasks delegated by registered professional nurses.
• Secure patients’ personal property and handle valuables according to hospital procedures; maintain nursing-unit cleanliness as appropriate to the position.
• Provide direct assistance to health care team members, including nurses, physicians, unit clerks, escorts, dietary staff, and other employees.
• Prepare patients for scheduled appointments, including helping place them on stretchers or in wheelchairs; run errands to other departments, including delivery of specimens and equipment.
• Keep patient environments, equipment, and patient-care areas clean, safe, and orderly; ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED