Patient Care Technician (PCT) - Progressive Care Unit (PCU) - St. Anne Hospital

Mercy Health • Toledo, OH

1d • Onsite

About The Position

The Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. The role includes maintaining patient rooms, monitoring health and vital signs, and assisting patients with basic needs such as feeding and grooming. This position is in the Progressive Care Unit (PCU) at St. Anne Hospital and is scheduled for 36 hours per week on the day shift.

The PCT supports safe, individualized patient care by assisting with comfort, hygiene, mobility, and other delegated tasks, while communicating patient changes and concerns to nurses. The position also involves accurate documentation, customer service, and sharing relevant information during hand-offs. Education is not required.

Requirements

• Successful completion of a nursing aide training program, or qualifying nurse aide certification or state testing, or completion of a nursing program that included one clinical nursing course and one clinical rotation, or one year of relevant clinical-setting experience.
• BLS Basic Life Support certification must be obtained from an approved source before providing direct patient care; preferred upon hire.
• Problem-solving skills and excellent communication and interpersonal skills.
• Ability to engage professionally with staff and patients.
• Ability to be proactive in a rapidly changing environment.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; preference for experience in the setting to which the applicant is applying.
• EPIC Electronic Health Record (EHR) training.
• BLS Basic Life Support certification upon hire.

Responsibilities

• Provide basic patient care, including care and comfort, vital-sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide customer service to patients, their families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in hand-offs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.
• Sanitize and clean patient rooms.
• Assist patients with basic needs such as feeding and grooming.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed