Patient Care Technician (PCT) - Progressive Care Unit (PCU) - St. Elizabeth Boardman Hospital

Mercy Health BSMH • Boardman, OH

7d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, following applicable regulations and organizational policies, procedures, and guidelines. The role includes basic care and comfort, measuring vital signs, personal care and hygiene, assisting with mobility, and performing unit-based specialty duties. The PCT communicates patient changes or concerns to the nurse, documents care accurately and promptly, and participates in handoffs regarding patient and departmental needs. The PCT performs delegated tasks after competency validation, uses therapeutic transfer techniques to promote patient independence and safety, and individualizes care around patients’ interests and hobbies. The role also requires customer service to patients, families, visitors, and employees. Other job-related duties may be assigned, subject to reasonable accommodation.

Requirements

• BLS Basic Life Support certification: for BSMH locations, preferred upon hire and must be obtained from an approved source before direct patient care; the posting also specifies American Heart Association BLS for Healthcare Provider prior to hire at RSFH.
• For BSMH locations, complete at least one of the following: a nursing aide training program; STNA, CNA, or other nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, complete at least one of the following: a nursing aide training program; STNA, CNA, or other nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For the listed Roper St. Francis pathways, be a high school graduate or hold a GED; qualifying alternatives include being a current teammate, holding current CMA certification, or being enrolled in or graduated from an associate’s or bachelor’s degree program in any field. The posting specifies successful completion of the RSF PCT Training Program upon hire for these pathways.
• Clearly communicate with other members of the healthcare team and understand and follow their directions.
• Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
• Knowledge and demonstration of infection prevention and transmission-based precautions.
• Understanding of clerical duties and office-based technology.
• Ability to work in a team.
• Patient data collection and documentation skills, including vital signs, intake/output, and changes in patient condition.
• Ability to provide basic hygiene and activities of daily living care, assist with feeding, hydration and nutrition, bowel and bladder elimination, and ambulation and patient mobility.
• Ability to use clinical technology.
• Compassionate, relationship-based approach to care activities.
• Accountability for completing assigned tasks and escalating concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting where the applicant is applying is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, patients’ families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in handoffs and report pertinent information about patient and departmental needs when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that foster independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED