About The Position

A Patient Care Technician (PCT) provides basic healthcare and support to patients under the guidance of a Registered Nurse or designated healthcare professional. The role includes sanitizing and cleaning patient rooms, monitoring patients’ health and vital signs, and helping with basic needs such as feeding and grooming. The PCT provides patient care and comfort, communicates concerns or changes to nurses, documents care accurately when applicable, and supports safe patient mobility and independence. The position is with Mercy Health at St. Elizabeth Boardman Hospital in the Float Pool.

Requirements

  • Complete one of the following: a nursing aide training program; STNA state testing if required for Ohio long-term care; CNA certification; nurses aide state testing; a nursing program that included one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • Obtain BLS Basic Life Support certification from an approved source before providing direct patient care.
  • Demonstrate problem-solving skills and excellent communication and interpersonal skills.
  • Engage professionally with staff and patients.
  • Be proactive in a rapidly changing environment.

Nice To Haves

  • BLS Basic Life Support certification upon hire.
  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility, preferably in the setting where applying.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including care and comfort, vital sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes or concerns.
  • Provide high-level customer service to patients, patients’ families, visitors, and employees.
  • Document patient care accurately, precisely, and in a timely manner when applicable.
  • Participate in handoffs and report pertinent information about patient and departmental needs when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.
  • Sanitize and clean patients’ rooms, monitor health and vital signs, and assist with feeding and grooming.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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