About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role is with the Progressive Care Unit at St. Elizabeth Boardman Hospital and is scheduled for 36 hours per week on the day shift. The PCT provides basic care and comfort, measures vital signs, assists with personal care and hygiene, and supports patient mobility, including unit-based specialty duties. The role also includes communicating patient changes or concerns to nurses, documenting care accurately and promptly when applicable, participating in hand-offs, and carrying out delegated tasks after competency has been validated. PCTs use therapeutic transfer techniques to promote safety and independence, encourage patients to do what they can independently, and individualize care based on patients’ interests and hobbies. The role requires clear communication, teamwork, a compassionate relationship-based approach, and adherence to patient and healthcare safety and infection-prevention practices. The posting notes that this description is not exhaustive and that employees may be asked to perform other job-related duties, subject to reasonable accommodation.

Requirements

  • BLS Basic Life Support certification from the American Heart Association is required before hire at RSFH; for BSMH locations it is preferred upon hire and must be obtained from an approved source before direct patient care.
  • For BSMH locations, completion of at least one of the following is required: a nursing aide training program; STNA, CNA, or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, completion of at least one of the following is required: a nursing aide training program; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • Ability to clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
  • Knowledge and demonstration of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Ability to work as part of a team and collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Ability to provide basic hygiene and activities-of-daily-living care and assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Ability to use clinical technology and demonstrate a compassionate, relationship-based approach to care.
  • Accountability for completing assigned tasks and escalating concerns through the chain of command.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting for which the applicant is applying is preferred.
  • EPIC Electronic Health Record (EHR) training is preferred.

Responsibilities

  • Provide basic patient care, including care and comfort, vital sign measurement, personal care and hygiene, and unit-based specialty duties.
  • Assist patients with mobility and use therapeutic transfer techniques that support independence and safety.
  • Communicate patient changes and concerns to the nurse.
  • Provide high-level customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and in a timely manner when applicable.
  • Participate in hand-off and report pertinent patient and departmental information upon arrival and departure.
  • Perform delegated tasks after competency has been validated.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.
  • Follow patient and healthcare safety standards and infection-prevention and transmission-based precautions.
  • Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and activities of daily living as needed.
  • Escalate concerns through the chain of command.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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