Patient Care Technician (PCT) - Progressive Care Unit (PCU) - St. Elizabeth Boardman Hospital

Mercy Health • Youngstown, OH

12d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, following applicable federal, state, and local regulations and organizational policies and procedures. The position is in the Progressive Care Unit at St. Elizabeth Boardman Hospital and is scheduled for 36 hours per week on day shifts.

The PCT supports patients’ care, comfort, safety, and independence. Duties include taking vital signs, providing personal care and hygiene, assisting with mobility and other activities of daily living, communicating patient changes or concerns to nursing staff, documenting care, and participating in handoffs. PCTs perform delegated tasks after competency has been validated and provide individualized, compassionate service to patients, families, visitors, and coworkers.

Requirements

• Hold current BLS Basic Life Support certification from the American Heart Association or another approved source as applicable; BLS is preferred upon hire at BSMH locations and must be obtained from an approved source before direct patient care.
• For BSMH locations, complete a nursing aide training program; or pass STNA, CNA, or other nurse aide state testing; or complete a nursing program with one clinical nursing course and one clinical rotation; or have one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, meet one of the listed pathways: completion of a nursing aide training program; nurse aide certification or state testing; completion of one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical experience. Other listed pathways include high school graduation or GED plus current teammate status, current CMA certification, or current enrollment in or graduation from an associate’s or bachelor’s degree program in any field; these pathways require successful completion of the RSF PCT Training Program upon hire.
• Communicate clearly with other healthcare team members and understand and follow their directions.
• Understand patient and healthcare safety standards, including fall prevention, skin breakdown, suicide prevention, and environment-of-care safety.
• Demonstrate knowledge of infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team.
• Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
• Use clinical technology and demonstrate a compassionate, relationship-based approach to care.
• Be accountable for completing assigned tasks and escalate concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting where the candidate is applying is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including care and comfort, vital-sign measurement, personal care, hygiene, and unit-based specialty duties.
• Assist patients with mobility using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
• Serve as a liaison between the patient and nurse by reporting changes and concerns.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and in a timely manner when applicable.
• Participate in handoffs and report pertinent information about patient and departmental needs when arriving and leaving.
• Perform delegated tasks after competency has been validated.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions, when eligible.
• Medical, dental, vision, and prescription coverage.
• Health savings and flexible spending account options.
• Life insurance, mental health resources, and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED