Patient Care Technician (PCT) - Progressive Care Unit (PCU) - Clermont Hospital

Bon Secours Mercy Health•Batavia, OH

2d•Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, following applicable regulations and organizational policies, procedures, and guidelines. The position is in the Progressive Care Unit at Clermont Hospital and is scheduled for 36 hours per week on the night shift. The PCT provides basic care and comfort, measures vital signs, supports personal care and hygiene, and assists with mobility and unit-based specialty duties. The role includes communicating patient changes and concerns to nurses, documenting care accurately and promptly, sharing pertinent information during handoffs, and completing delegated tasks after competency has been validated. The PCT uses safe therapeutic transfer techniques, encourages patient independence, and individualizes care around patients’ interests and hobbies. Candidates must meet one of the listed education, training, certification, or experience pathways applicable to the organization’s location and must meet the stated basic life support requirements. Recent experience in an acute-care, physician’s office, home health or hospice, or long-term-care setting is preferred. The role requires communication, teamwork, patient-care and safety skills, and the ability to document patient data and use clinical technology. EPIC EHR training is preferred. Mercy Health describes its benefits as including, when eligible, competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions; medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources, and discounts; paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders; and tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

Requirements

Meet the applicable basic life support requirement: BLS is preferred upon hire at BSMH locations and must be obtained from an approved source before direct patient care; the posting also specifies American Heart Association BLS for Healthcare Provider before hire at RSFH.
For BSMH locations, complete one of the specified pathways: nursing aide training; STNA, CNA, or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
For Roper St. Francis Healthcare locations, meet one of the specified pathways, including nursing aide training; STNA, CNA, or nurse aide state testing; a nursing degree program with one clinical nursing course and rotation; or one year of relevant clinical-setting experience. Additional listed pathways include qualifying current Roper St. Francis teammate status, current CMA certification, or enrollment in or graduation from an associate’s or bachelor’s degree program in any field; the specified pathways require successful completion of the RSF PCT Training Program upon hire.
Have a high school diploma from an accredited school or GED equivalency where specified for the applicable pathway.
Clearly communicate with other members of the healthcare team and understand and follow their directions.
Understand patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment-of-care safety.
Understand and demonstrate infection prevention and transmission-based precautions.
Understand clerical duties and office-based technology.
Work as part of a team.
Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
Provide basic hygiene and activities-of-daily-living care.
Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
Use clinical technology.
Use a compassionate, relationship-based approach to care.
Be accountable for completing assigned tasks and escalate concerns through the chain of command.

Nice To Haves

Recent experience in acute care, a physician’s office, home health or hospice, or a long-term-care facility; experience in the setting of application is preferred.
EPIC Electronic Health Record (EHR) training.

Responsibilities

Provide basic patient care, including care and comfort, vital sign measurement, personal care, and hygiene.
Assist patients with mobility and unit-based specialty duties.
Act as a liaison between patients and nurses by reporting changes and concerns.
Provide high-level customer service to patients, their families, visitors, and employees.
Document patient care accurately, precisely, and in a timely manner when applicable.
Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
Perform delegated tasks after competency has been validated.
Mobilize patients using therapeutic transfer techniques that promote independence and safety.
Encourage patients to complete tasks as independently as possible.
Individualize care based on patients’ interests and hobbies.