About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and the organization’s policies, procedures, and guidelines. The position is in the Progressive Care Unit at Clermont Hospital and is scheduled for 36 hours per week on night shifts. The PCT provides basic care and comfort, measures vital signs, assists with personal care and hygiene, and supports safe patient mobility. The PCT communicates patient changes and concerns to nurses, documents care accurately and promptly when applicable, and participates in handoffs. The role also involves completing validated delegated tasks, encouraging patient independence, individualizing care to patients’ interests and hobbies, and providing high-level service to patients, families, visitors, and employees. Requirements and qualifications vary by Mercy Health location. The posting lists several qualifying pathways, including nursing aide training, nurse aide certification or testing, nursing education with clinical experience, relevant clinical experience, or certain education and certification pathways paired with completion of the RSF PCT Training Program where applicable. Recent experience in an acute-care, physician-office, home-health or hospice, or long-term-care setting is preferred, particularly experience in the setting of application.

Requirements

  • BLS Basic Life Support certification: American Heart Association BLS for Healthcare Provider is required before hire at RSFH; for BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before direct patient care.
  • For BSMH locations, completion of at least one qualifying pathway is required: nursing aide training; STNA certification where required for Ohio long-term care, CNA certification, or nurse aide state testing; completion of a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, completion of at least one qualifying pathway is required: nursing aide training; STNA, CNA, or nurse aide state testing; completion of one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • For specified Roper St. Francis pathways, graduate from an accredited high school or hold a GED and be a current Roper St. Francis teammate; successful completion of the RSF PCT Training Program is required upon hire.
  • For specified Roper St. Francis pathways, graduate from an accredited high school or hold a GED and have current Certified Medical Assistant (CMA) certification; successful completion of the RSF PCT Training Program is required upon hire.
  • For specified Roper St. Francis pathways, be currently enrolled in or have graduated from an associate’s or bachelor’s degree program in any field; no experience is required, and successful completion of the RSF PCT Training Program is required upon hire.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Understand patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
  • Understand and demonstrate infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Work effectively as part of a team.
  • Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care.
  • Assist with feeding, hydration, and nutrition; bowel and bladder elimination; and ambulation and patient mobility.
  • Use clinical technology.
  • Provide compassionate, relationship-based care.
  • Be accountable for completing assigned tasks and escalate concerns through the chain of command.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term-care facility, preferably in the setting for which the applicant is applying.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including care and comfort, vital-sign measurement, personal care, and hygiene.
  • Assist with patient mobility, including unit-based specialty duties, using therapeutic transfer techniques that promote independence and safety.
  • Communicate patient changes and concerns to the nurse as a liaison between the patient and nurse.
  • Provide high-level customer service to patients, patients’ families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in handoffs and report pertinent information about patient and departmental needs when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.
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