Patient Care Technician (PCT) - Progressive Care Unit (PCU) - Clermont Hospital

Mercy Health BSMH • Batavia, OH

2d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, following applicable federal, state, and local regulations and organizational policies, procedures, and guidelines. The role is in the Progressive Care Unit at Clermont Hospital.

The PCT provides basic and comfort care, measures vital signs, assists with personal hygiene and mobility, and performs unit-based specialty duties. The technician communicates patient changes and concerns to nurses, documents care accurately and promptly, participates in handoffs, and performs delegated tasks after competency is validated. Care is tailored to patients’ interests and hobbies, while encouraging independence and using safe therapeutic transfer techniques.

The role requires BLS Basic Life Support certification and completion of an applicable nursing aide, nurse aide, nursing education, or relevant clinical experience pathway. Certain listed pathways also require completion of the RSF PCT Training Program upon hire. Recent relevant care-setting experience and EPIC EHR training are preferred.

Requirements

• BLS Basic Life Support certification; the posting specifies America Heart Association BLS for Healthcare Provider prior to hire at RSFH, and an approved-source certification before direct patient care at BSMH locations.
• For BSMH locations, complete one of the listed pathways: a nursing aide training program; STNA, CNA, or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, complete one of the listed pathways: a nursing aide training program; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• Some listed RSF eligibility pathways require graduation from an accredited high school or GED equivalency and successful completion of the RSF PCT Training Program upon hire; these include current Roper St. Francis teammates and applicants with current CMA certification.
• Applicants currently enrolled in or graduated from an associate’s or bachelor’s degree program in any field may qualify without experience, with successful completion of the RSF PCT Training Program upon hire.
• Ability to communicate clearly with other healthcare team members and understand and follow their directions.
• Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
• Knowledge and demonstration of infection prevention and transmission-based precautions.
• Understanding of clerical duties and office-based technology.
• Ability to work as part of a team.
• Ability to collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Ability to provide basic hygiene and activities-of-daily-living care and assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and mobility.
• Ability to use clinical technology and take accountability for assigned tasks.
• Compassionate, relationship-based approach to care and ability to escalate concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility, preferably in the setting where applying.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including comfort care, vital sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
• Serve as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and in a timely manner when applicable.
• Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed