PCT III, Renal Dialysis, 24 Hours, Evenings

UMass Memorial Health•Worcester, MA

1d•$20 - $29

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Tech III provides patient care to meet patients’ personal needs and comfort and assists members of the healthcare team. The role serves patients, nurses, physicians, and other colleagues who support care delivery. PCT III eligibility applies to staff performing designated specialty duties, including work in Dialysis and other listed clinical areas, remote video monitoring, telemetry, or unit secretary functions. The position includes communicating patient observations and changes to the RN; supporting patient safety and daily living activities; taking and recording measurements; assisting with tests, specimen collection, treatments, and procedures; and maintaining equipment and supplies. The PCT III also performs unit-specific duties and supports a safe, respectful, and professional care environment. This is a 24-hour-per-week evening position with scheduled hours of 3:00 p.m. to 11:30 p.m. The schedule includes every other weekend and every other holiday. Work is indoors in a patient-care environment and involves standing and walking most of the time, frequent bending, and possible pushing of heavy equipment. The role may require lifting up to 50 pounds.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency attainment at the PCT II level, or one year of acute-care/hospital experience, or one year of EMT/Paramedic experience.
Ability to read, write, and communicate clearly and concisely in English.
Medical terminology knowledge.
Computer skills.
Strong interpersonal skills to gather information, build collaborative relationships within and across departments, and provide exceptional patient service.
Proven problem-solving ability for routine situations and willingness to request assistance when additional direction is needed.
Ability to remain calm under stress or in emergency situations.
Ability to meet the position’s physical demands, including hand dexterity and sufficient hearing and vision to take direction, adjust equipment, and observe and describe patients.

Responsibilities

Communicate clearly and promptly with the RN about patient observations and changes, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use interventions to de-escalate patients, and participate in restraints in accordance with training and direction when de-escalation is unsuccessful.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using appropriate safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention strategies, and follow restraint policy standards when caring for restrained patients.
Take and record vital signs, and measure and record patients’ height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for transport to the laboratory.
Perform phlebotomy in designated locations.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Perform selected unit-specific procedures, including telemetry battery changes where applicable, checking equipment status, cleaning equipment between patients, and storing supplies appropriately.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning patients, providing emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed; empty and record approved outputs; and perform ostomy care for established ostomate patients as directed.
Answer telephones using appropriate etiquette, take and relay messages, and use departmental communication systems such as pagers and intercoms.
Replenish patient and unit supplies and equipment.
Keep current with hospital and unit changes by reviewing communication boards, books, notices, and UMMHC emails.
When assigned as a unit secretary, assist with admissions, transfers, and discharges at least five shifts (40 hours) every six months; maintain logs and records, organize patient care charts, and enter or retrieve information in electronic medical record systems.
When assigned to remote video monitoring, continuously observe multiple patients using the monitoring system.
For the Harrington Telemetry Certified and Step-Down Unit specialty, maintain cross-training in phlebotomy, telemetry competencies, and unit clerk duties, and work in areas of higher acuity as assigned.
Comply with departmental policies, procedures, and objectives; attend meetings and educational events as directed; apply quality improvement practices; and comply with health and safety requirements.
Demonstrate respect, professionalism, tolerance, civility, and acceptance toward employees, patients, and visitors.
Maintain regular, reliable, and predictable attendance and perform other similar duties as required or directed.