Patient Care Specialist (Saint Peters)

TVG-Medulla, LLC•Saint Peters, MO
•Onsite

About The Position

The Patient Care Specialist works directly with patients and alongside Doctors of Chiropractic in a fast-paced, active clinic environment. The role supports patients throughout their visits, assists with patient care and clinic flow, and helps create a positive, organized, and welcoming experience. The company provides paid virtual and hands-on training in the skills and therapeutic techniques needed for chiropractic patient care, with opportunities to develop skills, responsibilities, and income over time. The role also supports scheduling, record updates, daily clinic operations, and community outreach and patient wellness education. The position is based at the Saint Peters clinic. The stated schedule is Monday through Thursday, 7:00 AM–11:30 AM and 2:30 PM–8:00 PM; workdays and hours may vary based on clinic needs. Starting compensation is $17 per hour.

Requirements

  • Energetic, outgoing, and a team player.
  • Clear communicator and compassionate listener.
  • Detail-oriented and organized, including in a busy setting.
  • Able to remain calm under pressure and multitask.
  • Interest in wellness, movement, and human connection.
  • Comfortable working face-to-face with people.
  • Comfortable using computers and learning technology for scheduling, patient records, and daily clinic operations.
  • Able to meet physical requirements, including standing and moving for extended periods and assisting with hands-on patient care activities.
  • Must be able to commute to the chiropractic clinic location.
  • Full-time schedule availability and flexibility are strongly preferred; hours and workdays are based on clinic needs and may include varying shifts.
  • Must support compliance with company policies, confidentiality requirements, applicable laws and regulations, and organizational procedures.

Nice To Haves

  • Experience in customer service, retail, hospitality, fitness, wellness, clinical assistance, restaurants, home healthcare, or other people-focused environments.
  • Eagerness to grow into leadership, clinical training, or patient care roles.
  • Recent graduate of high school, a technical or vocational program, a community college, or a four-year college, especially with interest in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers.

Responsibilities

  • Welcome and support patients throughout their visits.
  • Assist doctors with patient care and clinic flow.
  • Learn hands-on clinical skills and therapeutic techniques through paid training.
  • Guide patients through exercises and activities as directed by the doctor.
  • Schedule appointments, update records, and support daily clinic operations.
  • Help create a positive, organized, and welcoming patient experience.
  • Assist clinic doctor(s) with community outreach and patient wellness education.
  • Support compliance with company policies and Standards of Excellence, including privacy and confidentiality, protecting organizational assets, ethical conduct, reporting non-compliance, and adherence to applicable laws, regulations, accreditation and licensure requirements, and company procedures.
  • Perform other related duties and assist with project completion as needed.
  • Provide information needed to complete a DMV or equivalent agency background check if required.

Benefits

  • PTO and holiday pay for select company holidays.
  • Health, dental, vision, long-term disability, and short-term disability benefits.
  • 401(k).
  • Complimentary chiropractic care for the employee and their family.
  • Career mapping and growth program.
  • Ongoing mentorship and leadership development.
  • Paid virtual and hands-on on-the-job training.
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