Part-Time Patient Care Coordinator

Professional Physical Therapy•Middleborough, MA

About The Position

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate Patient Care Coordinator. The coordinator is the first point of contact for patients and plays a vital role in delivering exceptional customer service and ensuring a positive patient experience. The company emphasizes high-quality care and a positive, welcoming environment, and values teamwork, respect, and integrity. Compensation is $17–$21 per hour, based on experience and qualifications.

Requirements

High school diploma or equivalent.
Prior experience in a customer service or administrative role, preferably in a healthcare setting.
Excellent interpersonal and communication skills.
Strong attention to detail and organizational skills.
Ability to multitask, prioritize tasks, and work in a fast-paced environment.
Proficient computer skills and ability to learn new software systems.

Nice To Haves

Prior experience in a healthcare setting is preferred.

Responsibilities

Greet patients.
Answer phones.
Schedule patient appointments.
Complete new patient registration and data entry.
Discuss insurance benefits, authorization requirements, and payment responsibilities.
Collect patient balances, including copays, deductibles, and coinsurance.
Perform standard day-to-day clinical administrative responsibilities.