Patient Care Coordinator (Oncology or Imaging Experience)

Beverly Hills Oncology Me•Beverly Hills, CA

13d•$23 - $30

About The Position

Beverly Hills Cancer Center is hiring a Patient Care Coordinator to support patient care at its comprehensive cancer treatment facility. The center combines medical research, diagnostic technologies, and treatment services in a modern, patient-focused environment. The coordinator provides front-office support and helps organize care by scheduling appointments, coordinating referrals, handling insurance and authorization processes, and managing medical records. The role also serves as a liaison among patients, physicians, medical staff, and ancillary departments.

Requirements

At least two years of patient front-office and/or billing experience.
Knowledge of insurance verification and authorization processes.
Excellent computer skills and EMR knowledge.

Nice To Haves

A bachelor’s degree is preferred.
Oncology or imaging/radiology experience is preferred.
Spanish-speaking ability is highly preferred.
Medical records experience is preferred.

Responsibilities

Greet patients and provide receptionist services.
Answer, direct, and forward calls; leave voicemails; send emails; and generate tasks in the EMR.
Plan, organize, direct, and schedule patients’ internal appointments based on orders.
Coordinate and track external referrals.
Verify insurance and enter information into the EMR.
Collect payments.
Request authorizations.
Coordinate the retrieval and sending of requested medical records.
Monitor daily clinic schedules in accordance with scheduling protocols.
Build strong working relationships and act as a liaison with medical staff, including physicians, and BHCC ancillary departments.
Provide excellent customer service and communicate effectively.