Patient Care Coordinator - Part-time

Beltone • Crawfordsville, IN

3d

About The Position

Beltone is hiring a part-time Patient Care Coordinator to support patient care and clinic operations in a collaborative, empowering environment focused on innovative hearing technology and exceptional service. The coordinator assists the Hearing Care Professional and serves as a primary liaison for patients, while helping ensure efficient scheduling, accurate documentation, and a welcoming office. The role also supports local marketing, patient communications, financial processing, and inventory management.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Office.
• Flexibility to work varying hours.
• Customer service orientation.
• Ability to work as a team player.
• Self-motivated, organized, and decisive.

Nice To Haves

• Two years of experience in office administration, sales, or customer service.

Responsibilities

• Perform office and administrative tasks efficiently.
• Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Manage appointments to maximize test opportunities and track patient engagement.
• Assist with local marketing efforts and develop community relationships and referrals.
• Handle incoming calls and follow up with patients professionally.
• Process clinic forms accurately and support compliance with HIPAA and state laws, including verifying patient eligibility.
• Manage payments, reconcile cash balances, and oversee inventory.
• Maintain a clean and welcoming workspace.

Benefits

• Paid Time Off (PTO)
• Paid holidays
• Employee Assistance Program (EAP)
• Employee engagement and recognition rewards program through Nectar
• 401(k) non-matching retirement plan

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED