Patient Care Coordinator I - Vision Associates of Prospect

Keplr Vision•Prospect, CT
•$18 - $21

About The Position

This customer-facing position provides high-quality client service and patient care at the practice. The role includes communicating with patients by phone, scheduling appointments, greeting patients, handling patient check-in and check-out, and performing front desk administrative duties. The position reports to the Practice Manager or their designee. It is a full-time, non-exempt role in the Business Office.

Requirements

  • Excellent customer service skills and professional personal presentation.
  • Positive, professional, and personable demeanor.
  • Excellent time management skills.
  • Attention to detail.
  • Efficiency at multitasking.
  • Proficiency with computers and basic systems.
  • Ability to interact with patients in a professional and friendly manner.

Nice To Haves

  • One or more years of experience.
  • Previous experience is preferred; candidates with good customer service skills and a desire to learn may be trained.

Responsibilities

  • Speak with patients on the phone.
  • Schedule appointments.
  • Greet patients.
  • Handle patient check-in and check-out.
  • Perform front desk administrative duties.
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