Optometric Technician I - Vision Associates of Prospect

Keplr Vision•Prospect, CT

10d

About The Position

The Optometric Technician I helps ensure patients receive high-quality care and a seamless patient experience. Under the guidance of the optometrist or location manager, the technician assists with patient care, clinical and administrative tasks, and coordination of office workflow. Duties and responsibilities may change at any time.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills.
Strong multitasking and time-management skills.
Strong organizational skills and attention to detail.
Strong problem-solving skills.
Ability to do basic math.
Team-oriented, with good interpersonal and listening skills.
Passion for self-improvement and continuing education.
Flexibility to accommodate schedule changes on short notice to fulfill business needs.
Excellent customer service skills and professional presentation.
At least 1 year of experience is described as ideal.

Nice To Haves

Previous experience as an Optometric Technician.
Previous experience with electronic medical records.

Responsibilities

Pre-screen patients and administer diagnostic tests before they see the optometrist.
Gather patients’ medical histories.
Communicate with doctors, staff, and patients.
Answer phone calls, greet patients, and schedule appointments.
Educate patients about insurance coverage and vision benefits.
Train patients in proper contact lens use and care.
Obtain insurance authorizations and verify benefits.
Accurately post charges for exam fees, co-pays, and products sold.
Assist other team members as needed to meet individual and team goals.
Document optometry exams and procedures as the doctor performs them, including diagnoses, symptoms, follow-up instructions, and prescriptions as directed.
Coordinate patient scheduling and monitor patient flow, communicating delays appropriately.