Optometric Technician, Highline Vision Center

EssilorLuxottica Group • Aurora, CO

2d • $20 - $28

About The Position

The Optometric Technician ensures patients receive high-quality optometric care during eye exams and provides a seamless patient experience by coordinating the doctor and other primary care functions. The role supports patient care, exam flow, clinical testing, records management, contact lens services, and the operation of the practice. The technician maintains equipment and a safe work environment, follows practice and company standards, and adapts to patient and business needs. Weekend and evening work may be required depending on location.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in optometry, ophthalmology, or a healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding and ability to use optical equipment and diagnostic testing, including pre-exam testing, pretesting, and visual acuity testing.
• Coaching skills.
• Strong communication and listening skills.
• Problem-solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to assess priorities and manage multiple tasks and deadlines in a fast-paced environment.
• Ability to work autonomously.
• Knowledge of an office environment.
• Strong basic math skills.

Nice To Haves

• Experience in healthcare.
• Previous experience in customer service, retail, and/or optical.
• Optometric technician certification.

Responsibilities

• Assist with patient care and eye exams, manage patient records, and support patient flow throughout exams.
• Perform vision tests, including visual acuity, depth and color perception, retinal imaging, and other testing that supports diagnosis and treatment.
• Review prescriptions and patient information carefully, identify special needs, and consult with Optometrists, Opticians, or the Practice Manager when necessary.
• Identify dissatisfied patients and act quickly to resolve concerns.
• Complete work accurately and thoroughly despite time pressure and patient volume.
• Handle and file patient records efficiently in accordance with practice standards and HIPAA.
• Support contact lens exams and orders, including contact lens care, trial inventory, and patient orders.
• Use appointment scheduling procedures and computer systems effectively.
• Operate the point-of-sale system and accurately enter patient information; create and tender sales transactions when required.
• Maintain a safe working environment for team members and patients.
• Support visual merchandising compliance in exam lanes, the assessment room, and the contact lens area.
• Adapt to different examination scenarios and interact positively with patients and staff.
• Perform pre-examination testing accurately, explain measurements, and answer patient questions.
• Maintain and disinfect equipment and provide clinical support to the Optometrist as needed.
• Work weekends and evenings when required by business needs, depending on location.
• Meet attendance and daily timekeeping requirements and follow company policies and procedures.
• Maintain the required dress code and perform other duties as assigned by the Practice Manager or business needs.

Benefits

• Health care benefits may be available.
• Retirement savings benefits may be available.
• Paid time off/vacation may be available.
• Employee discounts may be available.
• Competitive bonus and/or commission plan may be offered.
• Professional development support.
• Incentive opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED