Optometric Technician I - Vision Associates of Prospect

Keplr Vision•Prospect, CT
•$20 - $24

About The Position

The Optometric Technician I helps ensure patients receive high-quality care and a seamless patient experience. Under the guidance of an optometrist or location manager, the technician assists with patient care, office communication, appointment coordination, insurance processes, documentation, and team goals. Duties and responsibilities may change at any time with or without notice.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Strong multitasking and time-management skills.
  • Strong organizational skills and attention to detail.
  • Strong problem-solving skills.
  • Ability to perform basic math.
  • Team player with good interpersonal and listening skills.
  • Flexibility to accommodate schedule changes on short notice to meet business needs.

Nice To Haves

  • At least 1 year of experience is identified as ideal.
  • Previous experience as an Optometric Technician is preferred but not required.
  • Previous experience with electronic medical records is preferred but not required.
  • Passion for self-improvement and continuing education.

Responsibilities

  • Pre-screen patients and administer diagnostic tests before they see the optometrist.
  • Gather patients’ medical histories.
  • Communicate with doctors, staff, and patients.
  • Answer phone calls, greet patients, and schedule appointments.
  • Educate patients about insurance coverage and vision benefits.
  • Train patients in proper contact lens use and care.
  • Obtain insurance authorizations and verify benefits.
  • Accurately post charges for examination fees, co-pays, and products sold.
  • Assist other team members as needed to achieve individual and team goals.
  • Accurately and thoroughly document optometry examinations and procedures as the doctor performs them.
  • Record diagnoses and symptoms, and document follow-up instructions and prescriptions as directed by the doctor.
  • Coordinate patient scheduling, monitor patient flow, and communicate delays appropriately.
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