About The Position

The Patient Care Coordinator I is a customer-facing role providing high-quality client service and patient care at Vision Associates of Prospect. The position handles patient communications and appointment scheduling, welcomes patients, supports patient check-in and check-out, and performs front desk administrative duties. The job description notes that duties and responsibilities may change at any time, with or without notice. This position reports to the Practice Manager or their designee.

Requirements

  • Excellent customer service skills and professional personal presentation.
  • A positive, professional, and personable manner.
  • Excellent time-management skills.
  • Attention to detail.
  • Efficiency at multitasking.
  • Proficiency with computers and basic systems.
  • Ability to interact with patients in a professional and friendly manner.

Nice To Haves

  • Experience is preferred; the employer is willing to train someone with good customer service skills and a desire to learn.
  • The ideal candidate will have at least 1 year of experience.

Responsibilities

  • Speak with patients on the phone.
  • Schedule appointments.
  • Greet patients.
  • Handle patient check-in and check-out.
  • Perform a variety of front desk administrative duties.
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