Patient Care Coordinator I - Bethesda Vision Care

Keplr Vision•Bethesda, MD
•$19 - $22

About The Position

This is a customer-facing position providing high-quality client service and patient care at the practice. The role includes communicating with patients by phone, scheduling appointments, greeting patients, assisting with patient check-in and check-out, and performing a variety of front desk administrative duties. Duties and responsibilities may change at any time, with or without notice. The position reports to the Practice Manager or their designee.

Requirements

  • Excellent customer service skills and professional personal presentation.
  • Positive, professional, and personable demeanor.
  • Excellent time management skills.
  • Attention to detail.
  • Efficiency at multitasking.
  • Proficiency with computers and basic systems.
  • Ability to interact with patients in a professional and friendly manner.

Nice To Haves

  • Experience is preferred; the ideal candidate will have at least one year of experience. The employer is willing to train candidates with strong customer service skills and a desire to learn.

Responsibilities

  • Speak with patients on the phone.
  • Schedule appointments.
  • Greet patients.
  • Assist patients with check-in and check-out.
  • Perform front desk administrative duties.
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