About The Position

This is a customer-facing position at Bethesda Vision Care, providing high-quality client service and patient care. The role handles patient communications and scheduling, greets patients, supports check-in and check-out, and performs front desk administrative duties. The position reports to the Practice Manager or their designee. Duties and responsibilities may change at any time with or without notice.

Requirements

  • Excellent customer service skills and professional personal presentation.
  • A positive, professional, and personable manner.
  • Excellent time management skills.
  • Attention to detail.
  • Efficiency at multitasking.
  • Proficiency with computers and basic systems.
  • Ability to interact with patients professionally and in a friendly manner.

Nice To Haves

  • At least one year of experience is ideal.
  • Experience is preferred; candidates with strong customer service skills and a desire to learn may be trained.

Responsibilities

  • Speak with patients by phone.
  • Schedule appointments.
  • Greet patients.
  • Handle patient check-in and check-out.
  • Perform front desk administrative duties.
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