Patient Care Coordinator I - Alan Optical

Keplr Vision•Buffalo Grove, IL

About The Position

This customer-facing position provides high-quality client service and patient care at the practice. The role performs front desk administrative duties and interacts with patients in person and by phone. Duties and responsibilities may change at any time, with or without notice. The position reports to the Practice Manager or their designee and is in the Business Office.

Requirements

  • Excellent customer service skills and professional presentation.
  • Positive, professional, and personable demeanor.
  • Excellent time-management skills.
  • Attention to detail.
  • Efficiency at multitasking.
  • Proficiency with computers and basic systems.
  • Ability to interact with patients in a professional and friendly manner.

Nice To Haves

  • Experience is preferred; the employer is willing to train someone with good customer service skills and a desire to learn.
  • The ideal candidate will have at least 1 year of experience.

Responsibilities

  • Speak with patients on the phone.
  • Schedule appointments.
  • Greet patients.
  • Check patients in and out.
  • Perform a variety of front desk administrative duties.
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