Patient Care Coordinator I - Alan Optical
About The Position
This customer-facing position provides high-quality client service and patient care at the practice. The role involves communicating with patients, coordinating appointments, welcoming patients, managing check-in and check-out, and completing front desk administrative duties. The ideal candidate is positive, professional, personable, and eager to learn. Experience is preferred, and training may be provided to someone with strong customer service skills and a desire to learn. Duties and responsibilities may change at any time, with or without notice. The position reports to the Practice Manager or their designee. It is full-time, non-exempt, and part of the Business Office.
Requirements
- Excellent customer service skills and professional presentation.
- Positive, professional, and personable demeanor.
- Excellent time management skills.
- Attention to detail.
- Ability to multitask efficiently.
- Proficiency with computers and basic systems.
- Ability to interact with patients in a professional and friendly manner.
Nice To Haves
- Experience in a related role is preferred.
- At least one year of experience is identified as ideal.
Responsibilities
- Speak with patients on the phone.
- Schedule appointments.
- Greet patients.
- Check patients in and out.
- Perform front desk administrative duties.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
