Patient Accounts Representative

Larkin Community Hospital • Hialeah, FL

9h

About The Position

The Patient Accounts Representative manages patient billing accounts from admission through final resolution. The role ensures accurate billing, timely follow-up with insurance companies and patients, and excellent customer service while maintaining compliance with hospital policies, payer guidelines, and regulatory requirements.

Requirements

• High school diploma or GED required.
• Knowledge of hospital billing processes and revenue cycle operations.
• Familiarity with insurance guidelines, claim forms, and denial management.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.
• High attention to detail and accuracy.
• Ability to prioritize tasks and manage multiple accounts efficiently.
• Proficiency with hospital billing systems and Microsoft Office applications.
• Ability to work independently and as part of a team.
• Knowledge of HIPAA and EMTALA guidelines.
• Ability to sit for extended periods and use a computer, telephone, and standard office equipment; occasional standing or walking as needed.

Nice To Haves

• Associate degree or coursework in healthcare administration, business, or a related field.
• One to two years of experience in hospital billing, patient accounts, or revenue cycle.
• Experience with commercial insurance, Medicare, and Medicaid.
• Bilingual English/Spanish, if applicable.

Responsibilities

• Manage patient billing accounts from admission through final resolution.
• Ensure accurate billing and timely follow-up with insurance companies and patients.
• Provide excellent customer service while maintaining compliance with hospital policies, payer guidelines, and regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED