Patient Accounts Analyst

BJC HealthCare•St. Louis, MO

About The Position

BJC HealthCare is seeking a Patient Accounts Analyst to join its transplant billing team. The team handles billing follow-up from start to finish and works with government and commercial payors to review contracts, research follow-up accounts, and perform light reconciliation. The Patient Accounts Analyst ensures insurance, accounts receivable, and billing processes are completed accurately and on time. The role includes cash posting, billing, and reviewing and reconciling individual patient accounts. The analyst supports internal departments on accounts receivable matters and works with management to maintain efficient operations and proactively identify and resolve issues.

Requirements

  • High school diploma or GED.
  • 2–5 years of experience.
  • Experience in patient billing follow-up is referenced as relevant in the posting.

Responsibilities

  • Analyze accounts receivable payment trends and denials; work with payors and provider representatives to ensure accuracy among payor contracts.
  • Provide expertise on payments and contractual allowances to ensure accuracy across payor contracts, clinical arrangements, and hospital agreements.
  • Monitor third-party carrier reimbursements as defined in contracts and federal and state requirements; ensure appropriate reimbursement for specialty billing areas and complex claims.
  • Analyze, develop, and prepare reports for leadership to support operations and identify trends; use revenue cycle knowledge to make decisions about claim remediation.
  • Participate in meetings with payor representatives, clinical departments, and hospital facilities; study data, identify discrepancy patterns, present solutions, and analyze clinical or payor data to inform patient-account remediation.
  • Provide informal guidance, support, and training to team members to help achieve revenue management operational objectives.
  • Complete billing follow-up from start to finish, including researching follow-up accounts and light reconciliation.

Benefits

  • Comprehensive medical, dental, vision, life insurance, and legal services available the first day of the month after hire.
  • Disability insurance paid for by BJC.
  • Annual 4% BJC automatic retirement contribution.
  • 401(k) plan with BJC match.
  • Tuition assistance available on the first day.
  • BJC Institute for Learning and Development.
  • Health Care and Dependent Care Flexible Spending Accounts.
  • Paid Time Off combining vacation, sick days, holidays, and personal time.
  • Adoption assistance.
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