Patient Accounts Collector

Golden Valley Memorial Healthcare•Clinton, MO
•$19 - $26

About The Position

The Patient Accounts Collector supports revenue cycle success by managing accounts receivable, insurance follow-up, and reimbursement activities. The role monitors insurance accounts receivable, follows up on unpaid claims and denials, investigates reimbursement issues, works assigned collection accounts, processes credit balance resolutions, responds to patient billing inquiries, maintains account documentation, and collaborates with payers and staff to support reimbursement activities and financial performance.

Requirements

  • Strong analytical skills.
  • Attention to detail.
  • Customer service abilities.
  • Communication skills.

Nice To Haves

  • Collections experience.
  • Healthcare billing experience.
  • Insurance claims knowledge.
  • Revenue cycle experience.
  • Healthcare collections experience.

Responsibilities

  • Monitor insurance accounts receivable.
  • Follow up on unpaid claims and denials.
  • Investigate reimbursement issues.
  • Work assigned collection accounts.
  • Process credit balance resolutions.
  • Respond to patient billing inquiries.
  • Maintain account documentation.
  • Collaborate with payers and staff.
  • Support reimbursement activities.
  • Promote financial performance.

Benefits

  • Competitive pay and opportunities for additional incentives.
  • Generous paid time off and a focus on work-life balance.
  • Medical, dental, and vision coverage.
  • Retirement benefits with employer contributions.
  • Tuition assistance.
  • Career growth, leadership development, and advancement opportunities.
  • Professional development and continuing education support.
  • Employee recognition programs.
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