Patient Accounts Analyst

BJC HealthCare • St. Louis, MO

11d

About The Position

The Patient Accounts Analyst ensures that insurance, accounts receivable, and billing processes are completed accurately and on time. Responsibilities include cash posting, billing, and reviewing and reconciling individual patient accounts. The analyst supports internal departments on accounts receivable matters, works with the management team to maintain efficient operations, and proactively identifies and resolves issues. The role includes appealing and following up on denials on hospital claims, as well as following up with government payors.

Requirements

• High school diploma or GED.
• 2–5 years of experience.

Responsibilities

• Analyze accounts receivable payment trends and denials; work with payors and provider representatives to ensure accuracy under payor contracts, clinical arrangements, and hospital agreements.
• Monitor third-party carrier reimbursements under contracts and federal and state requirements, ensuring appropriate reimbursement for specialty billing areas and complex claims.
• Analyze, develop, and prepare reports for leadership to support operations and identify trends; apply revenue-cycle knowledge to decisions about claim remediation.
• Participate in meetings with payor representatives, clinical departments, and hospital facilities; study data, identify discrepancy patterns, present solutions, and analyze clinical or payor data to guide patient-account remediation.
• Provide informal guidance, support, and training to team members to help achieve revenue management operational objectives.
• Appeal and follow up on denials on hospital claims and follow up with government payors.
• Complete insurance, accounts receivable, and billing processes, including cash posting, billing, and reviewing and reconciling patient accounts.
• Support internal departments on accounts receivable matters and help identify and resolve operational issues.

Benefits

• Comprehensive medical, dental, vision, life insurance, and legal services available the first day of the month after hire.
• Disability insurance paid for by BJC.
• Annual 4% BJC automatic retirement contribution.
• 401(k) plan with BJC match.
• Tuition assistance available on the first day.
• BJC Institute for Learning and Development.
• Health care and dependent care flexible spending accounts.
• Paid Time Off combining vacation, sick days, holidays, and personal time.
• Adoption assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED