Patient Account Registrar - Admitting

Mercy Medical Center • Aurora, IL

6d

About The Position

The Patient Account Registrar interviews patients or their representatives to collect demographic information and obtains insurance information, eligibility, benefits, and authorizations as applicable. The role works across the Admitting department, including PBX operator functions and reception areas. The registrar uses a computer to input and retrieve data, communicates with patients across age groups from neonatal through geriatric using age-specific techniques, and maintains proficiency in medical terminology. Special projects or other assignments may be given with an expected completion timeframe.

Requirements

• Effective written and verbal communication skills.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High school graduate or GED equivalent required.

Nice To Haves

• Previous hospital experience as an admissions representative.
• Knowledge of medical terminology.

Responsibilities

• Interview patients or their representatives to obtain patient demographics.
• Secure insurance information, eligibility, benefits, and authorizations as applicable.
• Work with all facets of the Admitting department, including PBX operator functions and reception areas.
• Operate a computer to input and retrieve data.
• Communicate with the population served using age-specific techniques from neonatal through geriatric.
• Maintain proficiency in medical terminology.
• Complete special projects or other assignments within specified timeframes.

Benefits

• Competitive compensation.
• A customizable benefits package with resources, programs, and voluntary options intended to support individual growth and well-being.

What This Job Offers

• Education Level: High school or GED